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News / Technology

Tripadvisor partners with Perplexity to improve trip planning

By Linda Fox | January 9, 2025

The partnership sees the integration of Tripadvisor’s reviews, AI generated summaries and more than 300,000 experiences from Viator with Perplexity’s chatbot-style search capabilities. Read More

News / Technology

Biometric developments gathering pace at U.S. airports

By Robert Silk - Travel Weekly | January 9, 2025

Technology is no longer seen as a challenge as touchless ID verification and other developments are bringing the seamless travel dream to life. Read More

News / Technology

Delta provides glimpse at future with digital assistant

By Morgan Hines | January 8, 2025

Delta Air Lines is rolling out capabilities of its new Delta Concierge, which will provide "contextual insights" for travelers and link with partners including Joby and Uber to enable a multimodal,... Read More

News / Online

Ground transportation experts confront connected trip challenges

By Morgan Hines | January 8, 2025

As travel companies seek interconnectedness that could make processes smoother for travelers, plenty of friction points remain, according to experts. Read More

Opinion / Technology

How will the European Digital Identity Wallet impact travel in 2025?

By Henk Marsman and Annet Steenbergen | December 19, 2024

The EU Digital Identity Wallet can improve identification, streamline travel and enhance convenience for travelers and providers. Read More

Interview / Startups

Arena - Launch pitch at The Phocuswright Conference 2024

By PhocusWire | December 11, 2024

Partnering with NEOM in Saudi Arabia, Arena has deployed two products: Trainer, a gamified platform for employee onboarding and upskilling in tourism and hospitality, and Plan It, a travel assistant for... Read More

News / Technology

Phocuswright turns 30: Industry veterans look back and ahead

By Morgan Hines | December 11, 2024

Much of how we search, book and experience travel has changed since Phocuswright was founded in 1994, and three industry veterans reflect on that evolution and offer ideas on what's to come. Read More

News / Online

How a Turkish online travel agency is tackling expansion challenges and AI strategy

By Linda Fox | December 9, 2024

Online travel agency Wingie Enuygun has been expanding in the Middle East since the end of the pandemic. CEO Caglar Erol sees further potential for it to grow in the region and beyond. Read More

News / Startups

Philip Wolf scholarship winners PlacesToGo, GuestOS on their journey as founders

By Morgan Hines | November 27, 2024

Founding a startup calls for innovation and grit — two qualities with which founders Jessie Fischer, founder and CEO of GuestOS, and Arielle Warren, CEO of PlacesToGo, are familiar. Read More

News / Online

Expedia Group CEO on AI across operations and building bridges

By Matthew Parsons | November 21, 2024

Expedia Group CEO Ariane Gorin shares how the company is testing AI in consumer facing channels as well as for marketing, partners and more during a session at The Phocuswright Conference 2024. Read More

News / Technology

The state of airport passenger processing and seamless journeys

By Marisa Garcia | November 20, 2024

Digital ID and biometrics are the key drivers to a seamless experience for passengers to move smoothly through the airport. Read More

News / Startups

AI trip planner Mindtrip adds B2B solution

By Morgan Hines | November 18, 2024

The new solution is launching with capabilities for tourism boards and destination marketing organizations, to help them offer personalized content for travelers. Read More

Event / Online

Hotel visit trends 2024: Insights and growth drivers

November 13, 2024

Join us for a data-driven exploration of the hotel industry in 2024 during this free webinar hosted by PhocusWire in partnership with Placer.ai. On Demand

News / Technology

SITA, Idemia partner to build digital identity ecosystem for travel

By Linda Fox | November 12, 2024

The collaboration will look at furthering interoperability, trust and data security as part of a Digital Travel Ecosystem initiative from SITA. Read More

News / Technology

78% of travelers want to use AI in accommodation journey

By Morgan Hines | November 12, 2024

The report from SiteMinder also found 52% travelers have abandoned an online booking after a bad experience, such as lack of site security, payment issues, loading times, design and a... Read More

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