Martin Cowen

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KLM gives agents AI tools to answer customer queries faster, better

By Sean O'Neil | September 29, 2016

Many companies are attempting to use artificial intelligence (AI) to speed up, and improve the... Read More

News / Distribution

Flight Centre expands European corporate business with Travellink deal

By Martin Cowen | September 28, 2016

Australia's Flight Centre Travel Group is ramping up its presence in Europe and has bought... Read More

News / Distribution

LeisureLink shuts down [UPDATED]

By Sean O'Neil | September 27, 2016

Tech provider LeisureLink has been telling some of its customers that it has suspended accepting new... Read More

News / Distribution

Startup pitch: MiStay looks to corner the hotels for a few hours market in India

By Linda Fox | September 26, 2016

MiStay launched earlier this year to give consumers the flexibility to book a hotel room for a few... Read More

News / Distribution

End to hotel dimming, spotlight now on commissions

By Linda Fox | September 23, 2016

News this week that Expedia is ending its strategy of dimming hotels in search results should raise a... Read More

News / Technology

Sygic navigates its way into virtual reality landscape

By Linda Fox | September 23, 2016

Navigation specialist Sygic is claiming a first with the launch of its virtual reality travel... Read More

News

Startup pitch: Comencia, led by ex-Expedia execs, helps SMBs skip agency middlemen [UPDATED]

By Sean O'Neil | September 23, 2016

Comencia is a startup that aims to help small- to medium-sized businesses book travel online without... Read More

News / Distribution

Startup pitch: SlingShot helps travellers to pimp their points

By Martin Cowen | September 22, 2016

There's a lot of interest in loyalty and frequent flier schemes at the moment, and rewards points in... Read More

News / Technology

Three slides that (kind of) show the current state of online travel

By Linda Fox | September 22, 2016

The three Cs of mobile - connection, convenience and context - and how they relate to online travel... Read More

News / Technology

Travelport Digital synchs Locomote with MTT

By Martin Cowen | September 22, 2016

Travelport is ramping up not only the international presence of its Australian corporate travel... Read More

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The Phocuswright Conference 2026

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PROS launches airline retailing platform Kairos, starting with product catalog and inventory tools

Interview / Startups

Startup Stage: TravelSnap.AI turns guest video reviews into booking opportunities

News / Startups

Where are they now? Checking in with the Hot 25 Travel Startups for 2023

News / Technology

ATPCO tackles challenge of matching AI travel requests to airline products

November 17-19, 2026

The Phocuswright Conference 2026

The Phocuswright Conference 2026, November 17-19, Ft. Lauderdale, Florida. Register Now.... Register Now

October 12, 2026

PROS launches airline retailing platform Kairos, starting with product catalog and inventory tools

PROS outlined key features of the Kairos platform and plans to expand agentic capabilities.... Read More

October 12, 2026

Startup Stage: TravelSnap.AI turns guest video reviews into booking opportunities

The platform uses AI to collect, translate and publish guest video reviews to help travel... Read More