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News / Technology

The evolution of CRM in hotels

By Linda Fox | August 1, 2025

Executives from Penta Hotels and Smart Host discussed customer relationship management and the... Read More

News / Distribution

Amadeus looks to future with ‘steady growth’ in first half of 2025

By Linda Fox | July 31, 2025

The company reported positive earnings for the second quarter of 2025 on the heels of a profit... Read More

News / Distribution

Amex GBT-CWT merger set for Q3 close as DOJ drops antitrust suit

By Elizabeth West - BTN | July 30, 2025

Amex GBT initially announced its intention to acquire CWT in March 2024 but the deal hit the... Read More

News / Startups

Faye extends insurance to more verticals, builds out platform

By Linda Fox | July 30, 2025

Travel insurance provider Faye has launched a product for OTAs and reached $100 million in sales three... Read More

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The Phocuswright Conference 2026

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Travel Marketing AI Summit London

From Our Partners / Technology

Report: Travelers want AI personalization, not unchecked autonomy

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How Nikhil Ravishankar is navigating Air New Zealand’s 'perfect storm'

News / Technology

Meeting travel agents where they are: Why conversational chat decides agentic AI adoption

November 17-19, 2026

The Phocuswright Conference 2026

The Phocuswright Conference 2026, November 17-19, Ft. Lauderdale, Florida. Register Now.... Register Now

September 8, 2026

Travel Marketing AI Summit London

Phocuswright's Travel Marketing AI summit comes to London, September 8.... Register Now

August 3, 2026

Report: Travelers want AI personalization, not unchecked autonomy

Amadeus’ Tailored Horizons report explores how U.S. travelers want AI to personalize trips, where they... Read More