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Expedia CEO Mark Okerstrom 2019 phocuswright

News / Online

Expedia Group fallout: Life after Mark Okerstrom

By Steven Lerner | December 5, 2019

Industry analysts react to the sudden departures of Expedia Group CEO Mark Okerstrom and CFO Alan... Read More

News / Technology

Property management systems "failing" private accommodation owners

By Linda Fox | December 4, 2019

The number of property management systems, including their limitations for offering extras, is an... Read More

News / Online

India's Paytm finances bus ticketing tech firm Infinity

By Steven Lerner | December 4, 2019

The partnership will bolster Paytm's payments and ticketing technology solutions for bus operators.... Read More

News / Distribution

VIDEO: Expedia Group on Vrbo growth, search challenges and workplace diversity

By Linda Fox | December 3, 2019

During an interview at the Phocuswright Conference in Florida last month, Okerstrom discusses... Read More

News / Startups

Uplift finalizes $250M credit line for travel payment service

By Linda Fox | December 2, 2019

The platform that allows travel brands to offer part-payments to users agrees to a $250... Read More

News / Distribution

VIDEO: American Express GBT on NDC, TripActions and tech investments

By Linda Fox | December 2, 2019

As founder and senior director of investment firm Certares and executive chairman... Read More

News / Online

Travelers more likely to convert if owners respond to reviews

By Linda Fox | November 29, 2019

Research from TripAdvisor shows the benefit of responses from hotels and restaurants to reviews.... Read More

News / Technology

VIDEO: Google on machine learning having an impact on online travel

By Linda Fox | November 28, 2019

A Tech Talk from Google at the Phocuswright Conference 2019 highlights areas where machine learning... Read More

On The Beach Group 2019 full year earnings

News / Online

On The Beach blames Thomas Cook collapse, Brexit for profit decline

By Steven Lerner | November 28, 2019

The collapse of Thomas Cook in September resulted in a £7.1 million revenue loss for On The Beach... Read More

hotel-distribution-phocuswright-conf-2019

News / Distribution

VIDEO: Hotels hold fast to direct distribution and the power of loyalty schemes

By Linda Fox | November 27, 2019

Perhaps a semblance of calm has arrived in the hotel distribution landscape as large hotel groups... Read More

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The Phocuswright Conference 2026

News / Technology

Duetto acquires FLYR Hospitality to boost AI capabilities

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BA-parent IAG applies a 3-question test for AI automation

From Our Partners / Technology

Trust, identity and payments: Preparing for agentic commerce in travel

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AI transformation in travel: Carsten Bernhard of eDreams Odigeo

November 17-19, 2026

The Phocuswright Conference 2026

The Phocuswright Conference 2026, November 17-19, Ft. Lauderdale, Florida. Register Now.... Register Now

October 8, 2026

Duetto acquires FLYR Hospitality to boost AI capabilities

The acquisition adds FLYR Hospitality’s AI-driven revenue strategy platform to Duetto’s revenue and... Read More

October 8, 2026

BA-parent IAG applies a 3-question test for AI automation

IAG has a federal approach to AI but with risk committees at each airline and a 10-point AI policy in... Read More