Marriott

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VIDEO: How the pandemic might impact travel loyalty programs

By Linda Fox | January 5, 2021

Travel loyalty programs will have to add flexible elements to their schemes to keep members with them. Read More

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Marriott notes revenue and occupancy improvement led by China

By Donna Airoldi - BTN | November 9, 2020

The hotel giant reported revenue per available room improvement in Q3 2020, with third-quarter occupancy at 35%, a drop of 40.8% from 2019. Average daily rate fell 26.4% to $117.44. Read More

News / Technology

Marriott has security breach fine reduced to £18M

By Linda Fox | November 2, 2020

A regulator originally intended to fine the hotel company £99 million but took into account steps taken since, representations from the company and the impact of COVID-19. Read More

News / Technology

British Airways sees data breach fine significantly reduced

By Linda Fox | October 20, 2020

The U.K.-based carrier had a penalty for a data breach in June 2018 reduced to £20 million by the Information Commissioner's Office. Read More

News / Online

Delta CEO: Time for all travel sectors to “join arms” to drive safety and rebuild traveler confidence

By Mitra Sorrells | September 21, 2020

The airline CEO spoke about collaboration, hygiene efforts, the future of business travel and the need for accountability and transparency on racial issues. Read More

News / Distribution

Marriott believes worst is over, global occupancy at 30%

By Christina Jelski | August 11, 2020

Around 9% of Marriott's properties worldwide currently remain closed, versus a high of more than 25% shuttered hotels back in April. Read More

News / Distribution

Expedia expands wholesale rate management program to all medium- and large-size lodging partners

By Mitra Sorrells | August 5, 2020

Participating lodging partners can load B2B rates directly into Expedia Group, which will flow through to third-party providers. Read More

News / Online

Top travel CEOs call for Trump, congressional leaders to step up COVID-19 testing efforts

By Jill Menze | July 28, 2020

Fourteen travel CEOs from brands including Hilton, Marriott, IHG and Wyndham are calling for federal action on COVID-19 testing. Read More

Interview / Online

Sounding Off: COVID-19 protocols aren't forever - but should they be?

By PhocusWire | June 5, 2020

It would be a fool that bets against hygiene being the most important consideration for guests across the hospitality spectrum for decades to come. Read More

News / Distribution

Hotels count the cost of updating hygiene protocols

By Linda Fox | June 4, 2020

Hotel operations platform Optii Solutions estimates that hotels need to set aside $130,000 each year per hotel, based on a 250-room U.S. leisure property running at 60% occupancy, for the new... Read More

News / Online

Marriott’s Sorenson: Open hotels pass 20% occupancy, new construction projects will continue

By Mitra Sorrells | June 2, 2020

Marriott International CEO Arne Sorenson gave business updates during Goldman Sachs' Travel and Leisure Conference. Read More

News / Distribution

Marriott sees net income fall to $31M for Q1 2020, notes trend towards hotel reopenings

By Linda Fox | May 11, 2020

Marriott International boss Arne Sorenson notes encouraging signs of recovery in China and U.S. drive markets. Read More

News / Technology

Experts warn companies to prepare for security breaches when travel restrictions lift

By Linda Fox | May 5, 2020

Travel companies may have seen an increase in phishing attacks due to the volume of refunds issued recently, but experts say they should brace for security breaches as restrictions lift. Read More

News / Technology

Marriott is victim of another massive data breach

By Mitra Sorrells | March 31, 2020

Marriott says 5.2 million guests have been impacted by a data breach it discovered in late February. Read More

News / Technology

Cathay Pacific fined £500,000 after "brute force" data breach

By Linda Fox | March 9, 2020

A regulator in the U.K. imposed the fine, saying that between October 2014 and May 2018, the airline’s computer systems did not have “appropriate security measures” to protect customer data. Read More

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