Marriott

News / Technology

Progress continues toward decentralized customer data model for hospitality

By Linda Fox | March 23, 2021

Hotel tech experts discuss customer data and the influence of online retail giants. Read More

News / Online

Hotels want to capitalize on the direct trend - but for how long?

By Linda Fox | March 8, 2021

Hotel giants are looking to push their loyalty schemes to continue any advantage in direct bookings built up over the pandemic. Read More

News / Distribution

Marriott on marketing initiatives and the summer rebound

By Christina Jelski - Travel Weekly | February 22, 2021

Julius Robinson, chief sales and marketing officer at Marriott International, highlights the messages that are resonating with customers. Read More

News / Distribution

Room for improvement - diversity in the hospitality boardroom

By Linda Fox | February 19, 2021

A new report says about a third of publicly listed hospitality companies have just one or no women in board of director positions. Read More

News / Distribution

Marriott posts $164M loss following “most challenging year in 93-year history”

By Jill Menze | February 18, 2021

Marriott's fourth quarter 2020 results come days after the unexpected passing of CEO Arne Sorenson. Read More

News / Distribution

Why it’s a “buyer’s market” for corporate hotel rates

By Mitra Sorrells | February 10, 2021

According to Tripbam, the COVID-19 pandemic has caused shifts related to rates, star rates, locations and booking trends. Read More

News / Technology

Accor begins digital key rollout, plans 500 hotels in 2021

February 4, 2021

The hotel giant is planning for the digital key solution to be in 50% of its properties within five years. Read More

News / Distribution

VIDEO: How the pandemic might impact travel loyalty programs

By Linda Fox | January 5, 2021

Travel loyalty programs will have to add flexible elements to their schemes to keep members with them. Read More

News / Distribution

Marriott notes revenue and occupancy improvement led by China

By Donna Airoldi - BTN | November 9, 2020

The hotel giant reported revenue per available room improvement in Q3 2020, with third-quarter occupancy at 35%, a drop of 40.8% from 2019. Average daily rate fell 26.4% to $117.44. Read More

News / Technology

Marriott has security breach fine reduced to £18M

By Linda Fox | November 2, 2020

A regulator originally intended to fine the hotel company £99 million but took into account steps taken since, representations from the company and the impact of COVID-19. Read More

News / Technology

British Airways sees data breach fine significantly reduced

By Linda Fox | October 20, 2020

The U.K.-based carrier had a penalty for a data breach in June 2018 reduced to £20 million by the Information Commissioner's Office. Read More

News / Online

Delta CEO: Time for all travel sectors to “join arms” to drive safety and rebuild traveler confidence

By Mitra Sorrells | September 21, 2020

The airline CEO spoke about collaboration, hygiene efforts, the future of business travel and the need for accountability and transparency on racial issues. Read More