Marriott

News / Distribution

Cost and implementation woes hamper hotel tech adoption

By Linda Fox | February 22, 2023

H2c finds that few hotel chains are considering a core technology revamp in its latest distribution study. Read More

News / Technology

Marriott boosting app and wider digital investment in 2023

By Linda Fox | February 15, 2023

The hotel giant says investment in its Bonvoy loyalty program app and other digital products are key to engagement with guests. Read More

News / Technology

The evolution of in-room voice tech in hospitality

By Kathryn Walson | January 25, 2023

Voice assistants help short-staffed hotels by answering routine questions that the front desk would otherwise have to answer. They can also boost revenue by upselling spa services or future bookings,... Read More

News / Online

Hospitality execs on competing with rentals, driving more loyalty

By Mitra Sorrells | December 6, 2022

In a session at The Phocuswright Conference, hospitality executives say they need to better understand consumer wants and needs – and to communicate more effectively about why their properties are the... Read More

News / Online

Travelers’ demand for experiences requires industry rethink

By Kathryn Walson | December 1, 2022

Industry experts are convening this week at the World Travel and Tourism Council’s Global Summit 2022 in Riyadh, Saudi Arabia. Read More

News / Online

Marriott launches apartment-style accommodations in North America

By Mitra Sorrells | November 9, 2022

Unlike Marriott’s existing extended-stay brands, these properties will not provide traditional hotel services such as food and beverage, meeting spaces and retail. Read More

News / Online

state of accessible travel - part one

By Johanna Jainchill, Christina Jelski & Robert Silk - Travel Weekly | September 23, 2022

Travel companies are working to improve the travel experience for the disabled. Advocates say it just makes good business sense. Read More

News / Distribution

Guesty expands hotel offerings with acquisition of YieldPlanet

By Mitra Sorrells | September 14, 2022

Guesty is also launching a new Distribution Hub that adds direct connections with Hopper, Trip.com, Marriott Homes & Villas and Google’s hotel and vacation rental search products. Read More

News / Distribution

Q&A: Marriott Vacations Worldwide on digital strategy

By Jill Menze | July 18, 2022

Marriott Vacations Worldwide EVP and chief brand and digital strategy officer Lori Gustafson explains the company's digital-first approach to timeshare. Read More

News / Online

Marriott hit by another data breach

By Linda Fox | July 7, 2022

The attack, which used social engineering to gain access to an employee's computer, did not affect core systems. Read More

News / Online

Travel advertisers ramp up spend as demand recovers

By Jill Menze | June 9, 2022

According to a new report, travel ad spend in the U.S. has already reached nearly $623 million in 2022. Read More

News / Online

Phocuswright Europe 2022: Hot topics for hospitality

By PhocusWire | May 20, 2022

Executives from three of Europe's top hotel groups gather on Center Stage at Phocuswright Europe to discuss the industry's challenges, opportunities and outlook. Read More

News / Technology

Hotels develop VR "twins" as first step into metaverse

By Mitra Sorrells | May 20, 2022

Hotels are beginning to develop virtual representations of their physical properties, which will eventually live in the metaverse and support sales and marketing. Read More

News / Technology

Marriott debuts media network in partnership with Yahoo

By Jill Menze | May 17, 2022

Using Marriott guest data, advertisers on the network will be able to target travelers via the hotel chain’s website and app - and eventually in-room TVs. Read More

News / Online

CitizenM plans metaverse land purchase, virtual hotel

By Linda Fox | April 6, 2022

The hotel company wants to build a hotel in the Sandbox metaverse. Read More

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