Marketing

car-travel-mobile
News / Online
Travelers will embrace personalization and AI for a better travel experience
By Bernadette Giacomazzo | November 13, 2017
Google claims that the "friction in travel" makes it ideal for new technology and artificial intelligence-led services to come in and make improvements. Read More
Google rolls out new hotel search service
News / Online
Google rolls out new hotel search service
By Kevin May | November 10, 2017
Google is tightening its grip on the hotel search marketplace with the roll-out of a new platform this week. Read More
beach-package-travel
News
Welcome to a world of extremely dynamic packaging
By Dirk Rogl - Phocuswright | November 9, 2017
Something is going on in the European leisure travel market – in part, due to the distribution strategies of airlines and hotels. Read More
marriott-hotel-thailand
News / Technology
Hotel mega-merger assisted by digital overhaul of 19M words
By Bernadette Giacomazzo | November 9, 2017
The combination of Starwood and Marriott created the world’s largest hotel chain, with multiple areas of the business needing a digital overhaul. Read More
VIDEO: Asia leads the pack of digital travelers
News
VIDEO: Asia leads the pack of digital travelers
By Kevin May | November 8, 2017
India, China and Indonesia have come out on top in a list of countries with the most digitally savvy travelers. Read More
VIDEO: How startups can make a mark (but rarely do)
News / Startups
VIDEO: How startups can make a mark (but rarely do)
By Kevin May | November 8, 2017
It's a tough world out there for travel startups - with failure rates far higher than the number of success stories. Read More
Phocuswright Summit
News / Startups
The top 5 judges' questions from the 2017 Phocuswright Summit
By Bernadette Giacomazzo | November 8, 2017
Here are the five best questions that the Phocuswright Dragons asked Summit participants. Read More
Three ways to use customer referrals to amplify your marketing
News / Online
Three ways to use customer referrals to amplify your marketing
By Viewpoints | November 6, 2017
This is a viewpoint from Geoffrey Ryskamp, principal of hospitality, travel, and leisure at Medallia. Word-of-mouth. If the hospitality industry could invent a perpetual motion machine, this would Read More
What we learned analyzing 496,470 hotel affiliate clicks
News / Online
What we learned analyzing 496,470 hotel affiliate clicks
By Viewpoints | October 26, 2017
This is a viewpoint from Jeff Howard, founder of HotelsNearDCMetro.com.Opinions and views expressed by all guest contributors do not necessarily reflect those of tnooz, its writers, or its partners. Read More
A digital marketing primer: Travel affiliates 101
News / Online
A digital marketing primer: Travel affiliates 101
By Viewpoints | October 23, 2017
This is a viewpoint from Zane McIntyre, CEO and Co-Founder of Commission Factory. With $533.52 billion spent on online travel sites in 2015, there is a strong incentive for travel bloggers to becom Read More
The search for real metrics in content marketing
News / Online
The search for real metrics in content marketing
By Viewpoints | October 3, 2017
This is a viewpoint from Matt Barker, founder of I&I Travel Media. The content marketing craze that developed over the last few years has been a fascinating phenomenon to watch. As the zeitgeis Read More
Airbnb: Friend or foe to the tours and activities industry?
News
Airbnb: Friend or foe to the tours and activities industry?
By Stephen Joyce | September 13, 2017
Airbnb, alongside other vacation rental services, has been elbowing into the tourism world for years. Until recently, it was seen as a hotel problem. Accommodations were at risk as Airbnb steadily Read More
Seeing the potential for synching voice search with images
News / Technology
Seeing the potential for synching voice search with images
By Viewpoints | June 21, 2017
The technology space has never been more electrifying. Humanity is now in the heat of a revolution that’s set to shape the way we lead our lives. Businesses across transportation, commerce, work, m Read More
Tnooz-Adobe WEBINAR replay: How to win the customer experience
Webinars / Technology
Tnooz-Adobe WEBINAR replay: How to win the customer experience
By PhocusWire | June 15, 2017
For marketers in the travel and hospitality industry, the race is no longer for bookings, it’s to win the entire customer experience. Marketers and the travel brands need to answer to following que Read More
Marketers need to understand decision-making of travellers
News / Online
Marketers need to understand decision-making of travellers
By Viewpoints | February 7, 2017
Regardless of industry, it’s frighteningly easy to lose perspective on the role your company plays (or doesn’t) in people’s lives; as marketers, we often have an outsized view of how important our bra Read More
The Phocuswright Conference 2026