Marketing

Event / Online

The Loyalty Advantage: Leveraging Travel Protection to Delight Customers

December 9, 2025

Through compelling case studies ranging from major international assistance and medical repatriation interventions to small but meaningful moments of customer delight, learn practical strategies to... On Demand

News / Distribution

The hotel perspective: OTA's AI partnerships

By Morgan Hines | December 8, 2025

Hospitality industry stakeholders weigh in on hotel distribution: Who is likely to win in an AI era? Read More

News / Technology

Travel's new front door: AI discovery surges as search slips

By Phocuswright Research | December 2, 2025

While general search still leads all other research tools, its share is dropping as AI usage grows, raising the question of whether gen AI platforms could eventually overtake traditional search. Read More

From Our Partners / Online

How travel marketers can connect context, content and conversion

By PhocusWire | December 1, 2025

How travel marketers can connect context, content and conversion false Amazon Ads Brought to you by https://bit.ly/3QE6but 20345 0 74 FromOurPartners Travel marketers are navigating a rapidly changing... Read More

News / Technology

Pulse check: Industry stakeholders' top concerns and sources of optimism

By Morgan Hines | November 25, 2025

At The Phocuswright Conference, PhocusWire spoke to industry leaders to get a sense of what they’re feeling optimistic and concerned about. Read More

News / Online

Beyond points: Rethinking loyalty and brand consistency

By Phocuswright Research | November 21, 2025

Phocuswright sought to better understand the forces behind repeat brand patronage in a study exploring consistency, relationships and programs' influence on booking. Read More

From Our Partners / Technology

How VPNs create exceptional guest experiences and generate new revenue

By Norton | November 20, 2025

VPN technology can address key security pain points for travelers, helps improve the guest experience and can provide significant business benefits for the hospitality industry. Read More

News / Technology

Mindtrip launches B2B hotel tools

By Morgan Hines | November 18, 2025

Mindtrip for Hotels gives guests tailored recommendations ahead of their stay. Read More

News / Technology

PhocusWire's weekly travel tech news briefs: BCD Travel, Cloudbeds, Klook and more...

By PhocusWire | November 14, 2025

Here's our roundup of the people, product and partner news from the global travel industry this week. Read More

News / Technology

AI at sea: How cruise lines are turning generative tech into practical tools

By Marisa Garcia | November 13, 2025

Cruise lines are increasing AI use, exploring marketing automation, guest personalization and data integration. Read More

From Our Partners / Online

What’s next for hospitality? 3 game-changing trends for 2026

By Joerg Schuler - Amadeus Hospitality | November 11, 2025

Three powerful forces—smarter technology, personalization and wellness and the growing influence of local events—are reshaping how hotels operate and connect with guests, and the implications should be... Read More

News / Startups

Presenting the Hot 25 Travel Startups for 2026

By PhocusWire | November 10, 2025

PhocusWire presents the Hot 25 Travel Startups for 2026—our annual list of new companies in travel, hospitality and tourism. Read More

Interview / Startups

Hot 25 Travel Startups for 2026: E23

By PhocusWire | November 10, 2025

E23 is a platform for profiling traveler behavior patterns and real-time location flow data on airport and railway stations worldwide. Read More

News / Online

Nearly half of Airbnb experiences bookings unrelated to accommodations

By Morgan Hines | November 6, 2025

When asked why Airbnb wasn’t a partner on OpenAI’s launch of ChatGPT apps, CEO Brian Chesky said the company didn't believe the integration was "ready." Read More

News / Online

Expedia Group outlines strategies for OpenAI partnership, highlights B2B strength

By Abby Crotty | November 6, 2025

When asked about Expedia Group’s strategic approach to its OpenAI partnership, CEO Ariane Gorin said the company has two main priorities. Read More

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