Marketing

You, Me & The Machine: The Phocuswright Conference 2023
News / Online
You, Me & The Machine: The Phocuswright Conference 2023
By PhocusWire | August 17, 2023
Make plans to attend The Phocuswright Conference in November for Center Stage sessions featuring industry leaders along with dedicated programs for innovation, diversity, Young Leaders and... Read More
Online travel giants seeking to mix up marketing channels
News / Online
Online travel giants seeking to mix up marketing channels
By Linda Fox | August 15, 2023
Online travel giants Booking Holdings, Expedia Group and Airbnb increased marketing investment marginally in Q2 as all strive to make the most of direct channels. Read More
How online travel agencies plan to win and retain customers
News / Online
How online travel agencies plan to win and retain customers
By Phocuswright Research | August 8, 2023
Mobile has become one of the biggest strategic focus areas for online travel agencies, as they look drive more direct customer interaction to reduce their marketing spend and their reliance on Google. Read More
Influencers are a new class of travel agents — but lack the right tools
Opinion / Online
Influencers are a new class of travel agents — but lack the right tools
By Betsy Mulé – F-Prime Capital | August 7, 2023
Influencers have become a new breed of travel agent, yet they need a way to monetize their efforts, and travelers need the details to recreate their favorite influencers’ experiences for themselves. Read More
Airbnb accelerates supply growth, looks to expand beyond core service
News / Online
Airbnb accelerates supply growth, looks to expand beyond core service
By Mitra Sorrells | August 3, 2023
Airbnb saw its revenue reach $2.5 billion in the second quarter of this year - with more than 115 million nights and experiences booked on the platform. Read More
Viator accounted for nearly half of Tripadvisor’s revenue in Q2
News / Online
Viator accounted for nearly half of Tripadvisor’s revenue in Q2
By Mitra Sorrells | August 2, 2023
Viator's revenue was up 59% in Q2 this year compared with 2022 and is now nearly on par with revenue from the Tripadvisor Core segment, which includes its flagship metasearch. Read More
STARTUP STAGE: Landng offers bookable travel itineraries from content creators
Interview / Startups
STARTUP STAGE: Landng offers bookable travel itineraries from content creators
By Mitra Sorrells | July 31, 2023
Landng provides a database of customizable itineraries to help users discover, share and activate travel plans curated by a community of creators, travelers and brands.  Read More
Revolutionize your hotel transactions with modern payment links
From Our Partners / Technology
Revolutionize your hotel transactions with modern payment links
By Haley Crawford - Selfbook | July 31, 2023
With outdated transaction methods and high-risk credit card authorization forms having led the charge for years, hotels and guests are craving options that make secure, simple and flexible payments... Read More
Buy now, pay later travel solution Uplift acquired for $100M
News / Online
Buy now, pay later travel solution Uplift acquired for $100M
By Mitra Sorrells | July 27, 2023
Upgrade, which offers banking, credit and payment products directly to consumers, has acquired Uplift, which provides solutions used by more than 300 airlines, cruise lines and hotel chains in the U.S.... Read More
Uptrip - Launch pitch at Phocuswright Europe 2023
Interview / Startups
Uptrip - Launch pitch at Phocuswright Europe 2023
By PhocusWire | July 25, 2023
Uptrip rewards travelers every time they fly with digital trading cards that provide perks such as free Wi-Fi or lounge access.   Read More
How Chinese OTAs turned around 3 years of COVID isolation
News / Online
How Chinese OTAs turned around 3 years of COVID isolation
By Gary Bowerman - Phocuswright | July 24, 2023
Phocuswright analyst Gary Bowerman explores the strategies Chinese OTAs have taken to remain competitive over the last few years.   Read More
Navigating economic downturns: The power of travel tech
From Our Partners / Technology
Navigating economic downturns: The power of travel tech
By Arden Agopyan - HotelRunner | July 24, 2023
The growth of the travel technology industry amidst economic uncertainties underscores its resilience and the pivotal role it plays in the broader economic landscape. Read More
Tripadvisor integrates OpenAI for travel planning
News / Technology
Tripadvisor integrates OpenAI for travel planning
By Mitra Sorrells | July 19, 2023
Tripadvisor's new tool leverages the platform's more than one billion user-generated reviews and opinions to generate personalized itineraries using OpenAI's technology.  Read More
How hotels can drive greater customer lifetime value
From Our Partners / Online
How hotels can drive greater customer lifetime value
By Carl Bleich - Bloomreach | July 12, 2023
Discover how hotels can implement effective strategies to increase customer lifetime value and drive revenue. Read More
Sabre expands retailing capabilities for hotels
News / Distribution
Sabre expands retailing capabilities for hotels
By Mitra Sorrells | July 10, 2023
Sabre's acquisition of Techsembly is intended to help its hotel partners provide a comprehensive trip planning and shopping experience for guests. Read More
The Phocuswright Conference 2026