Marketing

Google will have to share data with competitors, U.S. judge rules
News / Online
Google will have to share data with competitors, U.S. judge rules
By Morgan Hines | September 2, 2025
Google will not have to sell its Chrome browser but will face new restraints such as a block on exclusive contracts. Read More
Have TikTok and Booking.com just ‘nuked’ the travel funnel?
News / Distribution
Have TikTok and Booking.com just ‘nuked’ the travel funnel?
By Morgan Hines | August 28, 2025
Select U.S. users can now book hotel rooms through Booking.com directly on TikTok—and the platform has also launched TikTokGO for creators to earn travel commissions. Read More
Three charts that reveal how digital sources shape destination decisions
News / Online
Three charts that reveal how digital sources shape destination decisions
By Phocuswright Research | August 27, 2025
Data from recent Phocuswright research reveals that in the decision-making journey, OTAs, general search engines and review platforms dominate as the most influential sources. Read More
How marketers are fusing data science with real traveler behavior
From Our Partners / Online
How marketers are fusing data science with real traveler behavior
By PhocusWire | August 26, 2025
Zartico executives explore how travel marketers can use data science to close the loop between marketing investment and real-world revenue. Read More
Travel Tech Flashback: What made headlines in 2020?
News / Online
Travel Tech Flashback: What made headlines in 2020?
By Abby Crotty | August 26, 2025
As part of our Travel Tech Flashback series, we took a look at 2020, otherwise known as the year that changed travel forever. Read More
Way expands Hyatt ancillary, loyalty partnership
News / Online
Way expands Hyatt ancillary, loyalty partnership
By Morgan Hines | August 25, 2025
Way’s platform and APIs will be integrated into Hyatt’s digital ecosystem, allowing for end-to-end merchandising and marketing. Read More
Addressing rising customer acquisition costs in travel
News / Online
Addressing rising customer acquisition costs in travel
By Abby Crotty | August 21, 2025
According to a survey of approximately 270 respondents across the travel industry, customer acquisition costs were up approximately 35% from 2022 to 2025, while customer lifetime value was up just 4.5%.... Read More
Generative AI platform personalization: At what cost?
News / Technology
Generative AI platform personalization: At what cost?
By Matthew Parsons | August 20, 2025
Travel companies have been striving to obtain specific, personalized data for many years. Are the AI platforms about to gain a competitive edge as they learn more about the users? Read More
Travel Tech Flashback: What made headlines in 2018?
News / Online
Travel Tech Flashback: What made headlines in 2018?
By Linda Fox | August 19, 2025
Take a look back at some of the headlines in the travel industry from 2018. Do they any bearing on what's happening now? Read More
Decoding online shopping: Travel and hospitality consumer trends for 2025
From Our Partners / Online
Decoding online shopping: Travel and hospitality consumer trends for 2025
By AB Tasty | August 18, 2025
Find out where consumers get inspiration for new travel plans, what leads them to abandon their cart or booking, what types of AI tools can make the online experience easier and more.   Read More
Travel trends and social media in Africa, the Middle East and China
News / Online
Travel trends and social media in Africa, the Middle East and China
By Abby Crotty | August 14, 2025
During an executive panel at Phocuswright Europe in Barcelona, panelists also touched on products they’re working on, B2B travel tech trends and fraud in Africa.   Read More
Travel experts on Perplexity’s bid to buy Google Chrome
News / Technology
Travel experts on Perplexity’s bid to buy Google Chrome
By Morgan Hines | August 13, 2025
 Industry leaders differ on Perplexity’s motivations and how the deal could impact the travel space. Read More
Freedom, flexibility and transparency: What Gen Z travelers really want and need
News / Online
Freedom, flexibility and transparency: What Gen Z travelers really want and need
By Abby Crotty | August 13, 2025
Gen Z is adventurous and spontaneous, and their travel booking preferences reflect these preferences. Read More
Keys to converting travel insights to impact
From Our Partners / Online
Keys to converting travel insights to impact
By PhocusWire | August 12, 2025
Zartico chief operating officer Nicole Brownell and co-founder and chief innovation officer Jay Kinghorn explore how destinations and resorts can use data science to close the loop between marketing... Read More
United invests in Dfinitiv to unlock loyalty and media revenue
News / Technology
United invests in Dfinitiv to unlock loyalty and media revenue
By Linda Fox | August 8, 2025
The airline is exploring use cases for Dfinitiv’s technology across its loyalty program, MileagePlus, and its commerce media network, Kinective Media, which was unveiled a year ago. Read More
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