Loyalty

Interview / Startups

Hot 25 Travel Startups for 2023: Iomob

By PhocusWire | November 15, 2022

Iomob is building a decentralized internet of mobility (IoM) network that facilitates seamless passenger journeys around the globe. Read More

Interview / Startups

Hot 25 Travel Startups for 2023: StatusMatch

By PhocusWire | November 15, 2022

StatusMatch is a service that enables major airline and hotel brands to acquire new high-value customers through a structured, co-branded platform. Read More

News / Online

OTAs look to longer-term value for marketing dollars

By Linda Fox | November 10, 2022

Direct relationships, channels and loyalty programs are seen as the way forward as OTAs seek a shift from classic performance channels. Read More

From Our Partners / Technology

Report: How travel fintech can boost revenue

By Cathy Walsh - PhocusWire | November 7, 2022

Find out how flexible travel products can provide travelers with the reassurance needed to book with confidence. Read More

From Our Partners / Technology

Artificial intelligence and the future of travel retailing

By Michelle Bruno | November 7, 2022

Airlines must rethink how they compete for previously loyal travelers, and AI and ML can help them retail like leaders across other verticals to remain competitive. Read More

News / Online

Destinations tap data to lure visitors amid travel comeback

By Kathryn Walson | October 31, 2022

Destination marketers have access to more data sources and more granular detail than they’ve ever had before. Read More

News / Technology

A temperature check on crypto payments in travel

By Jill Menze | October 18, 2022

Even with market volatility and technological hurdles, travel providers shouldn’t sleep on the cryptocurrency opportunity. Read More

Opinion / Technology

How hotels can use tech to turbocharge their reputation

By Róisín O'Keeffe - P3 | October 11, 2022

A seamless and personalized digital experience can help hotels build brand value. Read More

Opinion / Online

How travel brands can boost their “loyalty dividend”

By Emily Weiss & Liselotte De Maar - Accenture | October 5, 2022

Accenture offers tips for travel companies on how to ensure their loyalty programs are relevant, valuable and profitable. Read More

News / Technology

The new ways cybercriminals are attacking travel companies

By Kathryn Walson | October 3, 2022

Credit cards, reward programs and even the metaverse are potential vulnerabilities for travel companies. Read More

From Our Partners / Technology

Balancing brand engagement for Gen Z, millennial and Gen X travelers

By Alison Winch - CodeGen | October 3, 2022

Travel companies should prepare for the post-digital era and develop creative strategies to engage customers across generations. Read More

Interview / Startups

STARTUP STAGE: Skipper’s sales platform drives direct bookings for hotels

By Kathryn Walson | September 29, 2022

Skipper aims to give independent hotel owners the sales platform they need to compete with large chains and online travel agencies. Read More

News / Online

Ancillary sales drive pandemic recovery for many airlines

By Kathryn Walson | September 27, 2022

Ancillary revenue accounted for more than half of 2021 revenue at four airlines: Wizz Air, Frontier, Spirit and Allegiant. Read More

Interview / Online

Q&A: Cleartrip CFO on how the Flipkart deal is fueling growth

By Kathryn Walson | September 20, 2022

Cleartrip CFO Aditya Agarwal discusses the benefits of having Flipkart as a distribution channel as well as how the OTA is reviving its hotels business. Read More