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Loyalty
From Our Partners
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Online
The case for tours and activities as the "loyalty ancillary"
By Nishank Gopalkrishnan - TUI Musement
|
December 30, 2022
For businesses looking to boost customer loyalty, tours and activities presents a strong opportunity right now.
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News
How payments can unlock value, remove friction in travel
By Linda Fox
|
December 22, 2022
Uplift's Brian Barth, Worldline's Laurie Gablehouse and Paul Beukers from Katanox discuss developments in payments from wallets and crypto to loyalty and embedded finance at The Phocuswright Conference.
Read More
Interview
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Startups
Video: TravelX on empowering airlines and travelers through more control
By Mitra Sorrells
|
December 16, 2022
TravelX chief officer of travel supply, Erika Moore, explains the company’s value proposition and why it is using blockchain as the foundation of its solution.
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From Our Partners
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Online
Video: Meta on how travel brands can use Facebook, Instagram and WhatsApp
By PhocusWire
|
December 15, 2022
Meta's director and travel industry manager, Sanjay Bhatia, offers tips for travel brands on how to create relationships with customers through social media.
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News
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Online
How travel brands are prioritizing mobile app engagement
By Kathryn Walson
|
December 7, 2022
Companies like Expedia, Booking, Tripadvisor, CWT and more are using their apps to drive loyalty and provide personalization.
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From Our Partners
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Technology
The emergence of web3 in the travel industry
By Chain4Travel
|
December 7, 2022
Chain4Travel explains why, although we have just arrived at the intersection of travel and Web3, all companies must think about how they can leverage these developments for themselves.
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News
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Online
Hospitality execs on competing with rentals, driving more loyalty
By Mitra Sorrells
|
December 6, 2022
In a session at The Phocuswright Conference, hospitality executives say they need to better understand consumer wants and needs – and to communicate more effectively about why their properties are the...
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Interview
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Technology
Video: Celitech – Phocuswright Conference Launch innovator
By PhocusWire
|
December 2, 2022
Celitech is a connectivity platform for global travel providers and travelers, providing service in more than 160 countries.
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News
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Online
Hilton, Adobe challenge students to reimagine travel booking
By Mitra Sorrells
|
November 29, 2022
The winning team examined how consumers are making decisions digitally across devices and recommended how to increase online bookings and customer loyalty.
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Opinion
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Technology
12 reasons travel should care about autonomous vehicles
By Alex Bainbridge - Autoura
|
November 29, 2022
Autoura CEO Alex Bainbridge explains why the airline, hotel, experiences and travel retail sectors should care about autonomous vehicles
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Event
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Online
esim the next great ancillary webinar
November 28, 2022
Tune in to this free webinar to find out how eSIM technology is creating seamless, stress-free travel experiences for consumers and driving valuable revenue for travel suppliers.
On Demand
News
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Online
Pundits divided on the outlook for travel in 2023
By PhocusWire
|
November 21, 2022
Travel industry experts with decades of experience join forces at The Phocuswright Conference to try to make sense of current and future trends.
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News
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Startups
The Phocuswright Conference 2022 Innovation: Summit and Launch winners
By PhocusWire
|
November 17, 2022
Four startups came out on top in Phocuswright's Launch and Summit competitions at The Phocuswright Conference.
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News
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Online
New Tripadvisor CEO on the future of travel
By PhocusWire
|
November 16, 2022
Matt Goldberg recently completed his first 100 days as president and CEO of Tripadvisor, but he says “people should be writing a book about the second 100 days because that’s where the action is.”
Read More
Interview
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Startups
Hot 25 Travel Startups for 2023: Flycoin
By PhocusWire
|
November 15, 2022
Flycoin’s technology infrastructure provides companies in the consumer loyalty space with a turnkey solution to incentivize users in a more customer-centric way.
Read More
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The hotel industry's real TikTok GO problem has nothing to do with TikTok
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Tripadvisor to sell TheFork to American Express for $700M
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Top investors in travel tech 2026
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The new rules of travel discovery in the age of AI
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Booking.com's James Waters on the human psyche, AI and shiny things
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Booking.com's James Waters on the human psyche, AI and shiny things
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PhocusWire's travel tech news briefs: Headlines from HITEC 2026
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RealTime Reservation acquires STAY, targeting end-to-end guest experience
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Meet the winners of the 2026 Global Startup Pitch
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