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Stay up to date with the latest travel technology news, startup updates, and industry developments from across the global travel ecosystem.

News / Technology

Online travel's troika: mobile, data and the customer experience

By Pamela Whitby | November 11, 2015

Dara Brady, head of digital experience for Ryanair, shared his insights into how the airline, like all other brands, is trying to play a more active role in the customer journey. NB This is a viewp... Read More

News / Distribution

Lufthansa traffic up in first clean month since GDS surcharge (but rivals up more)

By Kevin May | November 11, 2015

October was expected to be a crucial month in the ongoing saga of Lufthansa's introduction of a surcharge for all bookings made via Global Distribution Systems. The airline released figures this we... Read More

News / Distribution

Airbnb goes large in London

By Linda Fox | November 11, 2015

Airbnb and the like were always going to be an attractive accommodation alternative in big cities where many travellers like the idea of a home-from-home experience. There have been various studies... Read More

News / Distribution

Last-minute hotel bookers increasing but flights remain a more snap decision

By Kevin May | November 11, 2015

Americans spend over 15% more time searching for hotels online than their European counterparts, research from Sojern has found. The performance marketing data provider has been crunching the numbe... Read More

News

HotelTonight lays off about a fifth of its staff

By Sean O'Neil | November 10, 2015

HotelTonight, the pioneer in same-day hotel booking apps, has laid off 37 staff members, or about a fifth of its team. But the company plans to continue to hire selectively for particular roles, es... Read More

News / Distribution

Want an intimate relationship with a travel brand? No hugs there

By Kevin May | November 10, 2015

Social media and online travel agencies have been blamed for the poor state of relationships between consumers and travel brands. MBLM, a US-based brand and marketing consultancy, examined how 6,00... Read More

News / Technology

Lights, cameras, interaction - easyJet uniforms get smart

By Martin Cowen | November 10, 2015

easyJet has linked up with an interactive fashion design business for new uniforms which will have wearable technology built in. Trials for the new uniforms will take place early next year. Cabin c... Read More

News / Technology

Five things hotels should be doing with SMS to guests [INFOGRAPHIC]

By Kevin May | November 10, 2015

Text (or SMS) messages remain one of the most effective forms of marketing communications, alongside email. Yet how many hotels are using SMSs to inform guests about their upcoming reservation? Or... Read More

News / Distribution

Frustrating your customers is a revenue risk you need to overcome

By Viewpoints | November 10, 2015

Life is full of frustrations; some are avoidable, some are not. Booking a holiday should always be a pleasure, not a pain. NB This is a viewpoint by Eddie Robb, CEO for Make it Social. Planning... Read More

News / Online

TripAdvisor dominates web visits, so no wonder everyone is scared

By Kevin May | November 10, 2015

It is nearly three years since TripAdvisor started its shift away from being solely a review site (with lots of display and link advertising). When the site introduced its first, tentative steps in... Read More

News / Distribution

After years of trying, Airbnb to formally launch Experiences service

By Kevin May | November 10, 2015

Airbnb is likely to go mainstream in the next few weeks on its attempts to expand the product into new areas: namely activities and things to do. The company has recently sent an email to hosts in... Read More

News

Priceline is being bested by Expedia in US hotel bookings

By Sean O'Neil | November 9, 2015

Priceline Group expects its US gross travel bookings to drop between 5 and 10 percent in the next few months, relative to its fourth-quarter performance a year ago. Its overall gross bookings in t... Read More

News

China plc flexes its muscles as HNA buys into another European brand

By Martin Cowen | November 9, 2015

Pierre & Vacances Centre-Parcs Group (P&V) is the latest European travel firm to confirm a strategic co-operation and equity investment deal with a tourism business from China. It has linke... Read More

News / Technology

Epiclist finds new life through outdoor clothing brand

By Linda Fox | November 9, 2015

About a year ago travel inspiration app Epiclist called time after three years of development citing lack of funds and being unable to build a sustainable business model. It seems all is not lost h... Read More

News / Online

A perfect fit, customers and ancillaries - says study

By Viewpoints | November 9, 2015

Personalization is quickly becoming a customer expectation. Even casual internet browsing results in the offer of goods and services tailored to the individual’s interest based on the pages visited.... Read More

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