Technology is at its most powerful when it enables a targeted, human recommendation, and there are several brands that seem to be getting the combination right and are building digital communities around content, knowledge and experiences.... Read More

Who owns the customer profile is going to change, and it could be an online giant such as Google or Amazon.... Read More

Quote from David Thompson, CITO of American Express Global Business Travel, in an article on PhocusWire this week.... Read More

The Phocuswright Conference exists to gather company leaders on its Center Stage - but it also gives a showcase to startups and established brands with something new to share.... Read More

Hotelmize, a startup that optimizes profit for bed banks, wholesalers and travel agents, has raised $3.8 million in Series A funding.... Read More

Ixigo CTO Rajnish Kumar co-founded the travel marketplace in 2007. The platform provides price comparison and booking for flights, hotels, trains, busses and holiday packages. Ixigo now has 90 million app downloads and 21 million monthly active users and is funded by Sequoia Capital India, Fosun RZ Capital, MakeMyTrip Limited and others.   ... Read More

TripActions, a corporate travel management startup, has raised $154 million in Series C funding, saying its value has shifted to over $1 billion.... Read More

Ctrip reports revenue gains across hotels, transport, packaging and corporate travel for Q3, 2018.... Read More

SITA is boosting its passenger management capabilities with the acquisition of MEXIA.... Read More

To target the silent traveler, brands need to encourage and empower customers to share honest, real-time feedback. To do this, brands should ensure it’s easy for customers to leave feedback, in their own words, and on their channel of choice.... Read More

Founded in January 2017, Alpacr wants to serve as a digital diary for travelers, allowing them to consolidate insights and photos from their trips in one app and easily share them with others.  ... Read More

TripAdvisor’s revenue grew 4% in the third quarter of 2018, to $458 million.... Read More

Vacation rental property managers in Europe are increasingly turning to Airbnb and Booking.com as distribution channels, however they are seeing gains in direct bookings for certain kinds of properties.... Read More

For our November theme, PhocusWire talks to technology heads on the challenges of their roles and the rapid pace of change in travel technology and distribution.... Read More

Amadeus has hit over €3.5 billion in revenue for the first nine months of year for the second year in a row.... Read More