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Delta’s outage is an airline industry wake-up call

By Timothy O'Neil-Dunne | August 14, 2016

A week ago, Delta Air Lines had a massive worldwide failure of its systems, due partly to a fire. The recent outages at Delta, Southwest, and indeed not so widely reported but at other airlines sho... Read More

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In-depth with Sabre Travel Network chief Sean Menke

By Sean O'Neil | August 12, 2016

Nearly a year ago, Sean Menke became president of Sabre Travel Network, the tech giant's global distribution system (GDS). Earlier in his career, Menke was COO at Hawaiian Airlines, CEO at Frontier... Read More

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Move over Pikachu, Google is ready to Tango with travel

By Marisa Garcia | August 12, 2016

Silicon Valley’s San Jose Airport has taken the notion of navigating the terminal one step further by giving customers an augmented reality (AR) view of their surroundings. Instead of looking down... Read More

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Vacation rental tech firm sells B2C sites to ski.com

By Juliana Shallcross | August 12, 2016

LeisureLink, a vacation rental technology company, has sold several of its consumer-facing websites to Aspen-based Ski.com. Terms of the deal were not disclosed but Ski.com, the largest provider of... Read More

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A deep data-driven dive into global airline prices

By Viewpoints | August 11, 2016

Rome2rio serves millions of queries a month for travel involving flights across the world. As a result, we get a detailed picture of the range of airfares for flights presented by airlines to a very g... Read More

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Routehappy rethinks pricing as airlines embrace TripAdvisor flight reviews

By Marisa Garcia | August 11, 2016

Routehappy has announced that it will introduce pay-as-you-go subscriptions for its Scores & Amenities (S&A) API product in a move designed to give flight search applications greater flexibili... Read More

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Startup pitch: OpenKey powers digital hotel keys

By Sean O'Neil | August 11, 2016

In August 2014, TJ Person founded Plano, Texas-based startup OpenKey, wants hotels to say goodbye to metal—or plastic—room keys. The startup enables hotel guests to use their smartphones as room ke... Read More

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Expert-led affiliate marketing can return to the spotlight

By Viewpoints | August 11, 2016

Having an affiliate program is an accepted part of the travel business, but no one ever really questions it and most companies selling their own scheme have limited expectations. NB This is a viewp... Read More

News / Technology

Amadeus chimes in on hotel messaging trend with Zingle tie-up

By Linda Fox | August 10, 2016

Amadeus has unveiled a partnership with mobile messaging specialist Zingle to enable hotel guests and staff to interact. It's an interesting tie-up in a busy market with a number of travel and hosp... Read More

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UX upgrades designed for marketers could also satisfy DOT accessibility demands

By Marisa Garcia | August 10, 2016

The US Department Of Transportation deadline for website accessibility compliance has come and gone and is coming back again, after the approval of an extension which allows airlines to complete their... Read More

News / Technology

Marriott's lifestyle brand partners with Startup Grind

By Juliana Shallcross | August 10, 2016

Marriott International's lifestyle brand AC Hotels is courting entrepreneurs with preferred pricing on meeting spaces and complimentary cocktails. AC has partnered with Startup Grind, which claims... Read More

News / Technology

Zanadu opens VR concept store, confirms new investment

By Martin Cowen | August 9, 2016

Chinese luxury travel and lifestyle brand Zanadu has opened what it claims is not only the world's first virtual reality travel concept store but also the biggest travel shop in China. The Travel E... Read More

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Direct hotel booking value almost double that of third parties

By Linda Fox | August 9, 2016

SiteMinder says its numbers show the booking value hotels are getting via their own websites is nearly double that of third party booking channels. The hotel distribution specialist is chiming in o... Read More

From Our Partners / Technology

Fully integrating offer and order management can fast track IATA's NDC vision

By Sponsored Content | August 9, 2016

The NDC vision is to enable an offer management system to present the right offer, to the right person, at the right time. NB This is a viewpoint by George Khairallah, president of JR Technologies.... Read More

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Delta compensates passengers for systems meltdown - a sign of things to come?

By Marisa Garcia | August 9, 2016

After attributing a massive worldwide failure of its systems on Monday to an overnight power outage, Delta faces ongoing delays and flight cancellations. The airline resumed services by late mornin... Read More

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