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Stay up to date with the latest travel technology news, startup updates, and industry developments from across the global travel ecosystem.

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Skyscanner introduces ratings, wants to improve airline and agency performance

By Kevin May | September 15, 2016

Travel search site Skyscanner reckons it can play a part in ensuring airlines and online travel agencies stay on top of their game. It what it claims is a metasearch "first", Skyscanner will start... Read More

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How key are tech savvy employees to a travel company's success?

By Viewpoints | September 15, 2016

It is often the case today that a tour operator of less than ten people feels like it simply does not have the capacity to hire someone to manage its technology system.The truth of it is there is an “... Read More

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Take control: drive revenue strategy beyond pricing

By Sponsored Content | September 14, 2016

Developing a pricing strategy is critical to most businesses, but how does that strategy need to differ with perishable inventory vs non-perishable? NB This is a viewpoint by Blake Madril, a revenu... Read More

News / Technology

Live videos add new layer of complexity to airline crisis management

By Kevin May | September 14, 2016

Just when travel brands thought they might have a handle on how to use social media during a crisis... Live videos come along. The advent of live video streaming services have ensured that any comm... Read More

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Is the bigger picture a slashed canvas?

By Martin Cowen | September 14, 2016

Sojern's latest European travel trends report highlights some material differences in how travellers in the major European markets plan their trips. Take "lead-in" time - an increasingly relevant s... Read More

News / Online

Why travel needs to design mobile-first customer journeys

By Viewpoints | September 14, 2016

We all know this - smartphones are changing how people search and make purchase decisions. And when it comes to travel, in particular, consumers increasingly use their smartphones in real-time to d... Read More

News / Technology

TripAdvisor offers attractions content for partners

By Linda Fox | September 14, 2016

TripAdvisor and its tours and activities brand Viator are providing an attractions content tool to hotels and travel companies. The technology enables the travel partners to offer local tours and e... Read More

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SAP-backed Concur acquires Hipmunk, in exit for the metasearch UX pioneer

By Sean O'Neil | September 13, 2016

Concur, the travel-and-expense software company, has acquired Hipmunk, the travel metasearch brand that was one of the early companies to graduate from the now-famous Y Combinator accelerator. The... Read More

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Emirates criticises GDS model, claims a new idea will eventually disrupt it all

By Kevin May | September 13, 2016

Emirates is not particularly known for having a major axe to grind in public against some of its industry partners. Yet the president of Emirates, Tim Clark, is not very happy with the status quo i... Read More

News / Technology

For big travel firms, the mobile struggle is real

September 13, 2016

The world is now, indisputably, mobile-first. In 2015, the number of smartphone users worldwide surpassed 2.5 billion. NB This is a viewpoint by Travis Katz, co-founder and CEO of Gogobot. In th... Read More

News / Online

Sharing UGC gets a thumbs up for luxury hotels

By Linda Fox | September 13, 2016

Luxury hotels are not taking full advantage of user-generated content across their channels says a report. The L2 report says that hotel brands that integrate UGC from Instagram into their accounts... Read More

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Onefinestay boss quits four months after €148 million sale to Accor

By Kevin May | September 13, 2016

Home rental provider Onefinestay has lost its CEO and chairman Greg Marsh - he is quitting the company this week for "new opportunities". The departure of its co-founder comes just four months afte... Read More

News / Distribution

How to handle hotel data, subway map-style [INFOGRAPHIC]

By Kevin May | September 13, 2016

There is nothing wrong with collecting as much hotel data as you can - it's just how you use and analyse it that requires a robust strategy. For example, hotel data can encompass social media, perf... Read More

News / Online

An open letter to Brian Chesky: Airbnb anti-discrimination policy falls short

By Viewpoints | September 12, 2016

Airbnb recently unveiled a report to "fight discrimination and build inclusion", penned by Washington DC public affairs strategist Laura Murphy. I decided to write an open-letter to CEO of Airbnb,... Read More

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Lufthansa distribution goal at least two years away

By Kevin May | September 12, 2016

Lufthansa claims its vision for a radically overhauled new distribution strategy for the group could be in place by 2019. The airline is currently one year into what it says is a step-by-step appro... Read More

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