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Latest News

Stay up to date with the latest travel technology news, startup updates, and industry developments from across the global travel ecosystem.

Aer Lingus looks to personalise the journey via Boxever
News / Online
Aer Lingus looks to personalise the journey via Boxever
By Linda Fox | November 7, 2017
Aer Lingus is partnering with customer intelligence specialist Boxever to improve the passenger experience. The Dublin-based company will provide its Intelligence Cloud to the airline enabling it t... Read More
Sun rises over PhocusWire...
News / Distribution
Sun rises over PhocusWire...
By Kevin May | November 7, 2017
This week marks a new chapter in the life of Phocuswright, the world's most respected research and events business in the travel industry.... Read More
A hotel view on why the industry is gravitating towards messaging
News / Technology
A hotel view on why the industry is gravitating towards messaging
By Kerry Medina | November 7, 2017
When Two Roads Hospitality was born from last year’s merger of Commune Hotels & Resorts and Destination Hotels, the newly formed company inherited a relationship with real-time messaging specialis... Read More
What the judges at the Phocuswright Conference really think
Opinion / Startups
What the judges at the Phocuswright Conference really think
By Rod Cuthbert - Rome2Rio | November 7, 2017
Startups and established companies pitching their latest and greatest at the Phocuswright Conference this year should take note of what is going through the minds of judges.... Read More
expedia-homeaway-full
Interview / Online
In The Big Chair - Mark Okerstrom of Expedia Inc
By Kevin May | November 7, 2017
The former-CFO of the company talks to Kevin May about keeping an eye on Google, what the direct debate should really be about, and diversity in the company.... Read More
A journey to somewhere new: how the Internet of Things is transforming travel
News / Technology
A journey to somewhere new: how the Internet of Things is transforming travel
By Viewpoints | November 7, 2017
This is a viewpoint from Tim Sherwood, vice president, mobility IoT solutions at Tata Communications. The travel industry is in the throes of unprecedented change, driven by new technology. There’s... Read More
Priceline Group's goal: a starring role in the vacation rental market
News / Distribution
Priceline Group's goal: a starring role in the vacation rental market
By Michele McDonald | November 6, 2017
The Priceline Group had a “solid” third quarter in terms of both growth and operating results, chief executive officer Glenn Fogel said during the company’s earnings call. Booked room nights totale... Read More
getyourguide-balloon
News / Online
Looking to AI and personalization, GetYourGuide raises $75M
By Bernadette Giacomazzo | November 6, 2017
Attractions specialist GetYourGuide has gone big with its Series D funding, making it the largest-ever capital investment in its segment of the industry.... Read More
The tension between fraud prevention and user experience in the travel industry
From Our Partners / Technology
The tension between fraud prevention and user experience in the travel industry
By Sponsored Content | November 6, 2017
This is a viewpoint from Helen Holmes, VP product management, fraud and authentication services at Worldpay. There is tension in every sector of ecommerce between the friction-free, one-click-style... Read More
Dream Hotel Group is test-driving Alexa and Alice to enrich guest stays
News / Online
Dream Hotel Group is test-driving Alexa and Alice to enrich guest stays
By Kerry Medina | November 6, 2017
Dream Hotel Group began beta testing Amazon’s voice service Alexa, along with its partner Volara, at The Time Nyack, one of the company’s upscale hotels. Beta testing with Amazon Alexa will continu... Read More
Three ways to use customer referrals to amplify your marketing
News / Online
Three ways to use customer referrals to amplify your marketing
By Viewpoints | November 6, 2017
This is a viewpoint from Geoffrey Ryskamp, principal of hospitality, travel, and leisure at Medallia. Word-of-mouth. If the hospitality industry could invent a perpetual motion machine, this would... Read More
Phocuswright Conference 2017 - Live Coverage
News / Technology
Phocuswright Conference 2017 - Live Coverage
By Kevin May | November 5, 2017
PhocusWire launches at the Phocuswright Conference this week... and our live blog is just one many ways we've got it covered.... Read More
In The Big Chair - Mike Ford of SiteMinder
Interview / Distribution
In The Big Chair - Mike Ford of SiteMinder
By Kevin May | November 5, 2017
  The man who helped get SiteMinder off the ground in 2006 has plenty to say about the direct-booking debate, intermediaries becoming tech vendors and his style as a boss.... Read More
Air-France-KLM-aircraft
News / Distribution
Air France-KLM to impose GDS tariff in 2018
By Kevin May | November 3, 2017
Two of Europe's major carriers, Air France and KLM, will be the latest airlines to introduce a surcharge on all tickets bought through a Global Distribution System.... Read More
Amadeus announces win for hospitality and payments as Premier Inn comes on board
News / Distribution
Amadeus announces win for hospitality and payments as Premier Inn comes on board
By Martin Cowen | November 3, 2017
Amadeus has announced that Premier Inn has signed up for its hospitality unit’s CRS and PMS products, as well as its relatively new payments platform. The news came at the same time as Amadeus anno... Read More
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