The company, formerly TripActions, said it has used generative AI to develop Ava into a personal data analyst in addition to the previous traveler support function.... Read More

ChatGPT’s relative simplicity has benefited travel companies ranging in size from Expedia to Sailsquare, an Italy-based sailing cruise marketplace that used the tool to monitor communications on its platform and protect its commissions.  ... Read More

Lilium went public via a SPAC in 2021 and raised $119 million last November, but the company’s stock has struggled in the last year - putting it at risk of delisting from the Nasdaq.... Read More

Tripadvisor's Viator segment brought in $115 million in revenue in the first quarter, up 105% compared to the same period in 2022.... Read More

Airbnb's latest update includes a relaunch of private rooms with new enhanced host and property details, total price displays and a clear description of checkout chores in the listing.... Read More

The hotel metasearch company said progress was made in each of its goals of increasing value in the product for advertisers and users, boosting the coverage of its directly bookable rates and investing it the brand.... Read More

The investment was led by Ndoto with ASI Reisen and a number of angel investors also participating.... Read More

Analysts say that the hullabaloo over American is distracting from how airlines’ move to lean heavily on NDC-enabled technology is making flight shopping more difficult for travel advisors.... Read More

This marks Guesty's fourth acquisition since it raised $170 million in Series E funding last August.... Read More

While there’s no universal formula to achieve the perfect channel mix in hotel distribution, it’s also important to avoid temptation offered by the seven deadly sins of distribution.  ... Read More

Marriott is making this required moved based on a 2021 settlement in a Pennsylvania court regarding resort fees as a deceptive practice. ... Read More

Vacasa said it “intends to monitor the closing bid price of its stock and assess potential actions to regain compliance with the Nasdaq Listing Rules, which may include a reverse stock split.”... Read More

Expedia Group also provides travel content and services for financial institutions including Revolut, Scotiabank, American Express, Royal Bank of Canada and more.... Read More

We've gathered information from more companies that are integrating ChatGPT, including Hospitable which is using it to respond to guest messages.  ... Read More

Using modern technology, travel merchants can significantly reduce the number of fraudulent claims they receive while maintaining the customer relationships that their businesses are built on.... Read More