Priceline's Penny chatbot can “hear” and understand user questions, predict needs based on historical interactions and "speak" its response.... Read More

RentalReady's AI agent, Maia, will handle guest communication and assist with upselling, reviews, tasks and revenue management.... Read More

Industry leaders from Accor, Sabre, Cloudbeds, Navan, MakeMyTrip and more share their thoughts on generative AI and whether it has lived up to expectations thus far.... Read More

Founded in 2020, Hotelverse provides its digital twin technology to dozens of hotels including some that are part of Hyatt, RIU Hotels and Radisson Hotel Group.  ... Read More

Air Doctor has a network of 20,000 multilingual doctors and healthcare specialists in 84 countries across the world, which travelers can access through its app for virtual and in-person appointments.... Read More

Cendyn said the pairing of Knowland's meeting and event data with its own sales CRM, proposals and Grouprev technologies will enable hotels to drive group bookings from a single solution.  ... Read More

The acquisition broadens HotelRunner's offering, enabling it to help travel agencies, tour operators and destination management companies solve challenges with distribution as well as direct and offline sales.  ... Read More

Phocuswright research has found that the travel industry anticipates disruptions due to changes and gatekeepers as governments are regulating Big Tech with the EU's Digital Markets Act.  ... Read More

Check out who received investment and the deals that were done in PhocusWire's Q3 roundup of funding and M&A activity.... Read More

Klook's vice president of global marketing delves into the company's plans for geographic growth and social commerce.... Read More

Using the Trotter app, consumers can share experiences, discover hidden gems and get personalized recommendations based on their preferences and interests.... Read More

Airline executives want self-service apps for passengers during a disruption as well as decision making support systems but they also want more support from the top and joined-up thinking.... Read More

Chief marketing officer at Mindtrip, Michelle Denogean, says travel has a problem advancing top of the hourglass inspiration through the bottleneck that leads to conversions in planning and booking stages.  ... Read More

Keep up with all the latest people, product and partner news from around the global travel industry in PhocusWire's weekly roundup.... Read More

As TikTok has grown in popularity in recent years, brands have been figuring out how best to engage with their target audiences through the app. For travel brands new to TikTok, the best place to start - and a practice to continue while building a following - is quite simple.... Read More