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Stay up to date with the latest travel technology news, startup updates, and industry developments from across the global travel ecosystem.

OpenJaw builds a chatbot using IBM Watson
News / Technology
OpenJaw builds a chatbot using IBM Watson
By Martin Cowen | May 19, 2017
OpenJaw Technologies is developing a conversational chatbot which will be powered by IBM Watson Artificial Intelligence. It has linked up with Dublin-based Ludex for the bot which is being built sp... Read More
Delta targets (some) passengers with data driven initiative
News / Technology
Delta targets (some) passengers with data driven initiative
By Marisa Garcia | May 19, 2017
Delta Air Lines has put Big Data on the payroll with an update to its crew app in a bid to improve the customer experience. The airline hopes it will improve interactions between crew and select pa... Read More
How hotels can avoid a loyalty death spiral
From Our Partners / Online
How hotels can avoid a loyalty death spiral
By Sponsored Content | May 18, 2017
Not too long ago, one could have wondered whether loyalty programs would eventually face an industry death spiral. NB This is a viewpoint by Blake Madril, revenue technology strategist, IDeaS Reven... Read More
Ola finds a way with Google to open up rural India
News / Technology
Ola finds a way with Google to open up rural India
By Martin Cowen | May 18, 2017
India's biggest taxi app Ola is hoping to get a lot bigger, linking up with Google to launch a Progressive Web App which will help it reach millions more users in India. The tie-up was announced at... Read More
Thomas Cook Group takes different route to rival TUI
News / Distribution
Thomas Cook Group takes different route to rival TUI
By Martin Cowen | May 18, 2017
Thomas Cook's first-half results talk about its airline operations as a separate business unit, and claims that by carrying 17 million passengers a year it is one of Europe's leading leisure airlines.... Read More
flight-centre
News / Distribution
Flight Centre takes stake in corp travel tech and agency 3Mundi
By Kevin May | May 18, 2017
3Mundi has sold a 25% stake to Flight Centre - in another strategic investment for the Australia-based travel group. Terms of the transaction have not been disclosed. The deal follows a licensin... Read More
Amadeus brings data to destination marketing
News / Online
Amadeus brings data to destination marketing
By Linda Fox | May 18, 2017
Amadeus is looking to tap a new segment as it extends data it traditionally provides for the airline community and travel agents to destination marketing organisations. The company has unveiled tec... Read More
EasyJet is replacing digital front end
News / Technology
EasyJet is replacing digital front end
By Michele McDonald | May 17, 2017
EasyJet reported a total loss before tax of £236 million for the six months ending March 31. It lost £18 million for the same period the previous year. The carrier’s headline loss before tax of £21... Read More
Does rich content increase bookings? Webjet puts it to the test
News / Distribution
Does rich content increase bookings? Webjet puts it to the test
By Michele McDonald | May 17, 2017
Webjet, Australia’s largest online travel agency, completed a first round of testing to measure shoppers’ responses to airlines’ rich content as supplied by Routehappy. Webjet created the test to d... Read More
Dear airlines, is it time for a rethink?
News / Distribution
Dear airlines, is it time for a rethink?
By Linda Fox | May 17, 2017
When companies external to travel say it's time to embrace something new, it can often be taken with a pinch of salt. But, when it comes from within the industry, maybe it's time to sit up and pay... Read More
Yatra lifts marketing spend by 46% in a year
News / Technology
Yatra lifts marketing spend by 46% in a year
By Martin Cowen | May 17, 2017
Yatra.com has reported its full-year results to end-March, confirming that it is growing strongly in volume terms while finding it difficult to rein in costs and losses. Its financial year runs Apr... Read More
Tiqets secures $17 million, eyes global expansion
News / Technology
Tiqets secures $17 million, eyes global expansion
By Martin Cowen | May 17, 2017
Amsterdam-based ticketing platform Tiqets has picked up $17 million in funding and will use the cash to fulfil its  global ambitions. Its CEO Luuc Elzinga told Tnooz that the expansion is focused o... Read More
Very slowly, British travellers start to engage with bots
News / Technology
Very slowly, British travellers start to engage with bots
By Martin Cowen | May 16, 2017
A Kayak.co.uk study into the British traveller reveals some long-term grains of optimism when it comes to bots despite the fact that, presently, more than half the country hasn't heard about them.... Read More
Mobile tech can help car rental brands compete with app-based disruptors
News / Technology
Mobile tech can help car rental brands compete with app-based disruptors
By Viewpoints | May 16, 2017
Finding our way around has become the most universal task conducted on smartphones. According to Pew Research, last year 90 percent of smartphone owners in America used their device to get directions,... Read More
Google (not the GDS) is the new enemy in airline distribution
News / Distribution
Google (not the GDS) is the new enemy in airline distribution
By Linda Fox | May 16, 2017
An airline distribution conference doesn't seem complete without a bit of a poke at the global distribution systems. Segment fees paid by airlines, age of the technology and how long it takes to ge... Read More
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