Latest News

Latest News

Stay up to date with the latest travel technology news, startup updates, and industry developments from across the global travel ecosystem.

Airline ancillary revenue hit $69B in 2022, beating 2019 levels
News / Distribution
Airline ancillary revenue hit $69B in 2022, beating 2019 levels
By Linda Fox | September 28, 2023
The top five U.S. airlines - Alaska, American Airlines, Delta, United and Southwest - generated ancillary revenue of almost $23 billion from loyalty programs in 2022.... Read More
Delta Air Lines on using AI throughout its business
News / Technology
Delta Air Lines on using AI throughout its business
By Morgan Hines | September 28, 2023
 Delta's senior vice president and chief digital officer Eric Phillips shared some of the carrier’s AI strategy, citing a “digital thread" throughout everything it is doing.... Read More
TravelLocal raises $10M Series B to accelerate international growth
News / Online
TravelLocal raises $10M Series B to accelerate international growth
By Mitra Sorrells | September 28, 2023
TravelLocal offers tailor-made holidays by connecting its clients with local experts in each destination, combining advice from vetted experts with the convenience of online booking.... Read More
Despegar rolls out generative AI trip planner, starting in Argentina
News / Technology
Despegar rolls out generative AI trip planner, starting in Argentina
By Mitra Sorrells | September 27, 2023
Travelers can use the planner to receive customized itineraries, put together packages that combine flights, accommodations and car rentals and receive recommendations of what to do in their destination.    ... Read More
2 months after split with Expedia, Hopper adds hotel inventory from Hotelbeds and WebBeds
News / Online
2 months after split with Expedia, Hopper adds hotel inventory from Hotelbeds and WebBeds
By Mitra Sorrells | September 27, 2023
The new "long-term" strategic partnerships with Hotelbeds and WebBeds add more than 700,000 hotels around the world to Hopper's platform.... Read More
CEO Spotlight - Brett Keller of Priceline
Interview / Online
CEO Spotlight - Brett Keller of Priceline
By Linda Fox | September 27, 2023
PhocusWire talks to Priceline CEO Brett Keller about the company's partnership with Google, the hype around generative artificial intelligence and treading its own path versus other Booking Holdings brands.... Read More
Accenture to pilot Amadeus Cytric Easy AI-powered chatbot
News / Technology
Accenture to pilot Amadeus Cytric Easy AI-powered chatbot
By Michael B. Baker - BTN | September 26, 2023
Using Microsoft technologies including Azure Open AI Service's GPT models, Microsoft 365 and Teams, the AI assistant will be able help corporate travelers across their trip, including planning and booking.... Read More
Bookings for vacation rentals in Asia are on the rise
News / Online
Bookings for vacation rentals in Asia are on the rise
By Morgan Hines | September 26, 2023
Trip101 reports that vacation rental bookings jumped 84% in Asia from 2022 to 2023 with stay length also increasing.... Read More
While no longer unexpected, the "cost" of air travel disruptions continues to rise
News / Online
While no longer unexpected, the "cost" of air travel disruptions continues to rise
By Morgan Hines | September 26, 2023
Two new airline industry reports provide insights into how consumers feel about air travel disruptions and also the costs – both economic and environmental – that these problems bring. ... Read More
While no longer unexpected, the "cost" of air travel disruptions continues to rise
News / Online
While no longer unexpected, the "cost" of air travel disruptions continues to rise
By Morgan Hines | September 26, 2023
Two new airline industry reports provide insights into how consumers feel about air travel disruptions and also the costs – both economic and environmental – that these problems bring.  ... Read More
Ireland’s Shackle raises £12M for digital hospitality platform
News / Startups
Ireland’s Shackle raises £12M for digital hospitality platform
By Mitra Sorrells | September 26, 2023
The startup provides contactless tools to manage hotel services such as check-in, room entry, food ordering and payments and last year raised $5.5 million in seed funding.    ... Read More
Poor security, clunky processes driving online hotel booking abandonment
News / Online
Poor security, clunky processes driving online hotel booking abandonment
By Linda Fox | September 25, 2023
Most important to consumers when booking accommodation online is an easy and secure booking and payment experience, 53%, followed by video and images of rooms and the property, 50%.... Read More
Amex Ventures makes strategic investment in travel risk platform Sensible Weather
News / Startups
Amex Ventures makes strategic investment in travel risk platform Sensible Weather
By Mitra Sorrells | September 25, 2023
Sensible Weather said the funding advances its goal to support travel, event and outdoor businesses in the face of growing weather uncertainty.  ... Read More
Booking to appeal EU regulators' decision to block Etraveli acquisition
News / Online
Booking to appeal EU regulators' decision to block Etraveli acquisition
By Linda Fox | September 25, 2023
Booking says the dispute does not affect its strategy to build out flights as part of its connected trip vision.... Read More
World Tourism Day highlights need for sustainable destination strategies
Opinion / Online
World Tourism Day highlights need for sustainable destination strategies
By Richard Black – Sojern | September 25, 2023
Three ways destinations can showcase their commitment to providing sustainable tourism, not only to attract travelers with similar values but to ensure their destination is open for decades to come.... Read More
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