Phocuswright's consumer travel surveys provide insights into travelers' awareness of and attitudes toward generative artificial intelligence.... Read More

An “authentic” experience that included a fried dog in a local market set off a lively discussion of what responsibilities tour operators — and travelers — bear when encountering unfamiliar cultures.... Read More

The hotel industry finds itself at a crossroads: Change its strategy or lose guests. It’s not about mimicking the OTAs, but learning from their approach to build direct, meaningful relationships with guests.... Read More

Booking Holdings reported its fourth quarter and full year 2023 earnings late Thursday, with records across multiple financial metrics including revenue that soared 40% higher than 2019.... Read More

The acquisition means properties on Ferienwohnungen.de can be booked directly online and those hosts will have access to Holidu's software solutions and local personal service.  ... Read More

Chooose and BP will help airlines with digital solutions to scale sustainable aviation fuel programs.... Read More

Trip.com Group reports revenue gains across accommodation, transportation ticketing, corporate travel and packages for Q4 2023.... Read More

MakeMyTrip group chief technology officer Sanjay Mohan discusses what the company is learning - and the business impacts - from its artificial intelligence strategy.... Read More

The two new divisions replace Expedia for Business, which has been led by Ariane Gorin, who becomes CEO in May.  ... Read More

The company said it hoped to achieve about $11 million in annualized cost savings as a result of the cuts, which it expects will be completed by the end of the first quarter.... Read More

Recent advances in AI’s handling of digital advertising have increased the possibilities for hotels to grow direct bookings, a study from D-Edge found.  ... Read More

The Tokyo government and convention and visitors bureau are creating a metaverse experience on Roblox and also an augmented reality app that can be used in-destination.... Read More

American's new rules for earning miles and points, which go into effect for tickets issued May 1, are part of the carrier's strategy to get 100% of its bookings through internet-based channels.    ... Read More

Becoming rentABLE aims to build inventory by certifying properties for accessibility beyond just a wheelchair to include all mobility, cognitive, hearing, sight and the fast-growing aging population.... Read More

Online travel platform Ixigo has filed a draft prospectus with the Security and Exchange Body of India detailing its plans for a public listing.... Read More