Phocuswright research found that communication or education efforts around economic sustainability need to take extra care to be direct and transparent because these issues are too covert for travelers to discern them on their own.  ... Read More

In a discussion with PhocusWire, Despegar CEO Damian Scokin talks about carrying momentum from 2023 into the year ahead, the role of artificial intelligence and growth opportunities for the Latin American online travel agency.... Read More

Great personal service still matters in hospitality, but as consumers – especially younger ones – demand more self-service options, hotels also need outstanding digital options. ... Read More

The NYU Stern dean and consultant on generative AI explains why it is a change management issue and so much more than a simple tool - and why training employees how to use it is like "giving them an Ironman suit."... Read More

All Ryanair flights will soon be bookable directly with TUI and can be combined with the German-based travel company’s full offerings.  ... Read More

Adjusted EBITDA for the technology and distribution company was $96 million for the quarter and $337 for the full year, up from $65 million in 2022. The gains were attributed to increases in travel bookings across air and hotels.... Read More

HomeToGo said it had achieved its main priority of adjusted EBITDA break-even for the year with the financial metric at €2 million, ahead of full-year guidance.... Read More

Lighthouse said the acquisition enables it to offer dynamic distribution management capabilities focused on improving booking conversion and revenue optimization for independent hotels.  ... Read More

Two days after announcing it has created a special committee and retained a mergers and acquisition advisory firm, Tripadvisor reported an all-time high for revenue in 2023 led by a 49% growth in revenue for its Viator segment.... Read More

The co-branded one-day conference will blend the best of Phocuswright intelligence with WiT market insights in digital travel to focus on technology, innovation and distribution and marketing trends in the Middle East.... Read More

Founded in 2023, Sleap.io has more than 350,000 hotels on its platform and accepts payment in more than 200 cryptocurrencies. ... Read More

Airbnb said it has more than 5 million hosts and the highest inventory growth in 2023 came in Asia Pacific and Latin America.... Read More

United Kingdom-based CMAC manages journeys for almost 3 million travelers through partnerships with airlines, train operators and corporations. It also offers private and ride-share transfer at airports, stations and ports via its Suntransfers brand.... Read More

The apartment rental company is looking to further develop its technology and bring more talent into the team with the fresh investment.... Read More

Priceline said it has created more than 30 new features built on intelligence it has gathered from millions of customers that have used the technology since it debuted in June.... Read More