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Stay up to date with the latest travel technology news, startup updates, and industry developments from across the global travel ecosystem.

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Virtual reality takes ground handler training to a new level

By Marisa Garcia | May 22, 2017

The International Air Transport Association has launched its RampVR virtual reality training module for ground handlers at the IATA Ground Handling Conference in Bangkok. This VR training module su... Read More

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ARC investigates cause of 7% increase in agency debit memos

By Michele McDonald | May 20, 2017

The Airlines Reporting Corp. is looking into the causes of a 7.1% increase in the number of debit memos in the U.S. between 2015 and 2016. The increase came even as the majority of U.S. carriers ha... Read More

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High marketing and sales spend drives loss at MakeMyTrip

By Michele McDonald | May 20, 2017

MakeMyTrip, India’s largest online travel agency, reported adjusted operating losses of $35.8 million for the fiscal fourth quarter. The company attributed the loss to “our continued high spends on... Read More

News / Online

Amazon and its return to travel via the back door

By Kevin May | May 19, 2017

Not anticipating the scale of the impact of mobile on the travel industry is quite an admission. This is especially true when it comes from someone who has been involved in so many of the bleeding... Read More

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Millennials influenced as much by YouTube videos as web reviews for travel decisions

By Kevin May | May 19, 2017

Young travellers find themselves motivated by video content and online reviews in equal measures when selecting products for a trip. Research by Phocuswright found that the influence on an 18 to 34... Read More

News / Online

Can LinkedIn Matched Audiences do the business for travel?

By Viewpoints | May 19, 2017

Most consumer travel brands focus their social media marketing campaigns on Facebook or Twitter, but LinkedIn has a greater potential than most people realise. NB: This is a viewpoint by Raul Harma... Read More

News / Technology

OpenJaw builds a chatbot using IBM Watson

By Martin Cowen | May 19, 2017

OpenJaw Technologies is developing a conversational chatbot which will be powered by IBM Watson Artificial Intelligence. It has linked up with Dublin-based Ludex for the bot which is being built sp... Read More

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Delta targets (some) passengers with data driven initiative

By Marisa Garcia | May 19, 2017

Delta Air Lines has put Big Data on the payroll with an update to its crew app in a bid to improve the customer experience. The airline hopes it will improve interactions between crew and select pa... Read More

From Our Partners / Online

How hotels can avoid a loyalty death spiral

By Sponsored Content | May 18, 2017

Not too long ago, one could have wondered whether loyalty programs would eventually face an industry death spiral. NB This is a viewpoint by Blake Madril, revenue technology strategist, IDeaS Reven... Read More

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Ola finds a way with Google to open up rural India

By Martin Cowen | May 18, 2017

India's biggest taxi app Ola is hoping to get a lot bigger, linking up with Google to launch a Progressive Web App which will help it reach millions more users in India. The tie-up was announced at... Read More

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Thomas Cook Group takes different route to rival TUI

By Martin Cowen | May 18, 2017

Thomas Cook's first-half results talk about its airline operations as a separate business unit, and claims that by carrying 17 million passengers a year it is one of Europe's leading leisure airlines.... Read More

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Flight Centre takes stake in corp travel tech and agency 3Mundi

By Kevin May | May 18, 2017

3Mundi has sold a 25% stake to Flight Centre - in another strategic investment for the Australia-based travel group. Terms of the transaction have not been disclosed. The deal follows a licensin... Read More

News / Online

Amadeus brings data to destination marketing

By Linda Fox | May 18, 2017

Amadeus is looking to tap a new segment as it extends data it traditionally provides for the airline community and travel agents to destination marketing organisations. The company has unveiled tec... Read More

News / Technology

EasyJet is replacing digital front end

By Michele McDonald | May 17, 2017

EasyJet reported a total loss before tax of £236 million for the six months ending March 31. It lost £18 million for the same period the previous year. The carrier’s headline loss before tax of £21... Read More

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Does rich content increase bookings? Webjet puts it to the test

By Michele McDonald | May 17, 2017

Webjet, Australia’s largest online travel agency, completed a first round of testing to measure shoppers’ responses to airlines’ rich content as supplied by Routehappy. Webjet created the test to d... Read More

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