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Latest News

Stay up to date with the latest travel technology news, startup updates, and industry developments from across the global travel ecosystem.

Amadeus starts to see the Southwest impact
News / Distribution
Amadeus starts to see the Southwest impact
By Martin Cowen | July 28, 2017
Amadeus' second quarter and first half results show a positive operational and financial performance, boosted by the Navitaire numbers and by the migration of Southwest onto Altea. The Southwest mi... Read More
Travel's reactive customer service model is broken - let’s kill it
News / Technology
Travel's reactive customer service model is broken - let’s kill it
By Marisa Garcia | July 28, 2017
A survey published by Engine, a service design consultancy, shows that the airline industry has suffered damage to brand reputation in recent months, attributing this to “poor customer service and inc... Read More
Digitalisation is the answer for airlines
News / Technology
Digitalisation is the answer for airlines
By Viewpoints | July 28, 2017
The airline industry is at an interesting crossroads, and recently has been in the press more than ever before, not always for the right reasons. NB This is a viewpoint by Raghunath Ramanathan, sen... Read More
Europe "not working" for Travelzoo as deals dry up
News / Technology
Europe "not working" for Travelzoo as deals dry up
By Martin Cowen | July 28, 2017
Deals publisher Travelzoo has managed to add more members in the second quarter of the year but the overall performance of the business remains "disappointing", according to global CEO Holger Bartel.... Read More
Expedia Inc. makes minority investment of $350 million in Indonesian online agency
News / Distribution
Expedia Inc. makes minority investment of $350 million in Indonesian online agency
By Michele McDonald | July 27, 2017
Expedia Inc. made a $350 million minority investment in Traveloka Holding Ltd., an Indonesian online travel agency. Expedia said the companies also plan to deepen their relationship through coopera... Read More
Enough of the Amazon of Travel talk, airlines can aim higher
News / Distribution
Enough of the Amazon of Travel talk, airlines can aim higher
By Viewpoints | July 27, 2017
Ever since ecommerce hit the airline industry’s radar, every year we’ll hear a new batch of leaders (including Ryanair’s CEO Michael O’Leary) declaring they want to become the ‘Amazon of Travel’. M... Read More
Milan airports look to the cloud for IT services
News
Milan airports look to the cloud for IT services
By Marisa Garcia | July 27, 2017
Società Esercizi Aeroportuali, which manages Italy's Milan Malpensa and Milan Linate airports, has announced a seven-year service agreement to consolidate its IT infrastructure using IBM Cloud. The... Read More
FabHotels nabs $25 million Series B
News / Distribution
FabHotels nabs $25 million Series B
By Martin Cowen | July 27, 2017
FabHotels, one of India's technology-driven budget hotel franchise companies, has raised a further $25 million and has earmarked the cash to expand the portfolio and to increase its technology team.... Read More
Wholesaler launches inventory control platform for distribution clients
News / Distribution
Wholesaler launches inventory control platform for distribution clients
By Michele McDonald | July 27, 2017
Tourico Holidays, a wholesale travel company, launched a “first of its kind” platform designed to help travel distribution clients improve inventory accuracy and identify hotel deals with the highest... Read More
Travelport air appointment, Sabre Hospitality new boss, Travelzoo changes and more...
News / Distribution
Travelport air appointment, Sabre Hospitality new boss, Travelzoo changes and more...
By PhocusWire | July 26, 2017
This is a roundup of announcements related to people moves and business expansions in July 2017. Wednesday 26 July 2017: Travelport taps Sabre air vet Mike Douglass will become its vice pre... Read More
Overcoming the challenge of monitoring thousands of competitor hotel rates
From Our Partners / Distribution
Overcoming the challenge of monitoring thousands of competitor hotel rates
By Sponsored Content | July 26, 2017
trivago Business Intelligence data has revealed that independent hotels visible on trivago have on average 8,000 rates online a year. NB This is a viewpoint by trivago Considering that a hotel’s... Read More
Didi and Softbank lead $2.5 billion round for Grab
News / Distribution
Didi and Softbank lead $2.5 billion round for Grab
By Martin Cowen | July 26, 2017
The taxi-app goldrush continues apace, with southeast Asia's Grab in line for a $2.5 billion injection, the largest ever financing round seen in the region. The funding is being led by China's domi... Read More
Wifi now in top three factors making passengers switch airline
News / Technology
Wifi now in top three factors making passengers switch airline
By Marisa Garcia | July 26, 2017
Global mobile satellite communications firm, Inmarsat, has published the result of its annual inflight wifi survey showing that nearly half (44%) of all respondents would switch airlines if wifi was n... Read More
SnapTravel raises $8 million Series A
News / Distribution
SnapTravel raises $8 million Series A
By Martin Cowen | July 26, 2017
Toronto-based SnapTravel, which allows users to search and book hotels via Facebook Messenger and SMS, has secured a Series A funding round worth $8 million, led by iNovia. The funding will be used... Read More
As tours and activities industry matures, Rezdy wants to function as its GDS
News / Distribution
As tours and activities industry matures, Rezdy wants to function as its GDS
By Michele McDonald | July 25, 2017
A few years ago, most travelers could name one, maybe two, companies that were in the tours and activities business. Now, by PhoCusWright’s reckoning, it is the third largest travel segment after airl... Read More
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