The Hotels Network, a Barcelona-based hotel technology company, has raised $3.7 million from investors in the United States and Europe.  ... Read More

Sabre has published its latest Emerging Technology in Travel report, which looks at the top technology trends driving travel and social change over then next few decades, and considers both the applic... Read More

It’s been more than seven years since IBM’s Watson computer entered the spotlight by beating two acclaimed – and human – competitors on the quiz show Jeopardy!  ... Read More

Accomodations can improve their online reputation by proactively asking guests to post reviews.... Read More

AccorHotels is furthering its ambitions to make more of its physical properties via digital services with the acquisition of restaurant booking service, ResDiary. According to a statement from the... Read More

Ahead of the event, Andrea Traversone discusses the importance of security, why travel companies should invest in mobile and the challenges presented by the APAC region.... Read More

In this week's Travel is your Business podcast, the hosts chat with Eduardo Cartaya from G Adventures. We explored just how sustainable tourism can work for all involved, and how communities can parti... Read More

Virtual reality continues its march into the mainstream. While most consumers do not have access to the headsets required to properly experience the medium, there are enough out there that do. One of... Read More

Real loyalty is elusive so many continue to rely on discounting or ‘payback’ to encourage purchases. Though this approach works, it does not foster sustainable loyalty, and puts travel brands in a vul... Read More

Quote from Mike Croucher, chief architect at Travelport, in an article on PhocusWire this week.... Read More

MyBagCheck officially launched in the Apple App Store in November. It has since had about 300 downloads, with about 10 percent of users actually taking advantage of the service; luggage pick-up, stora... Read More

Since the Cosmopolitan at Las Vegas introduced it’s virtual concierge chatbot in January 2017, more than 20,000 guests have interacted with her sassy persona dubbed “Rose” - for everything from requests for more towels or restaurant recommendations to more playful interactions such as a game of “Would You Rather.”  ... Read More

There's a lot of data out there, and recent analysis looked at which Passenger Service Providers were most popular in regions around the world. As you'll see below, the race is quite tight for the sec... Read More

It’s popular to talk about the impact that smartphones have had and with good reason. In recent years, since smartphone introduction, there has been a dramatic shift in the way people engage with brands online.... Read More

This is a viewpoint from Iñaki Úriz, CEO at Caravelo. We built our first chatbot over 4 years ago. Its name is Tato, it lives on Hipchat and its mission is to help our developers by creating bookin... Read More