Personalization of the digital experience is a primary strategy for brands looking to attract and retain customers. But one of the challenges is how to create personalization at scale and in a way that is manageable and sustainable for brands.... Read More

Sponsored by Hitwise. While the future and scale of Tripadvisor’s long-term profitability and market positioning remain a talking point in the investment community, there is no question of its effe... Read More

Travelport is sticking by its guidance for full-year 2018 following small gains in revenue and income for the first quarter of the year. The company has reported a 4% increase in net revenue to $67... Read More

The IT decision maker of 2018 is faced with several challenges and many opportunities.... Read More

Since its long-awaited launch in 2015, Hopper has established a unique – and, it appears, lucrative – platform to sell flights.   ... Read More

Campaigners for animal rights have welcomed a shift in strategy at TripAdvisor for selling tickets to animal-based attractions - but say the brand should go further.... Read More

Hotels view their own websites as equally as effective at driving direct bookings as Google or TripAdvisor, a new report from SiteMinder shows.... Read More

As travelers grow accustomed to individualized offerings - paying for things like insurance, baggage and seat and meal selection separately - airlines stand to gain by unbundling services.... Read More

Sponsored by eNett International Travel fraud is escalating at an unprecedented rate. In 2017 alone 4,700 travelers were impacted by fraud. The new findings from ABTA, the City of London Police and... Read More

Bluesmart has closed its doors after failing to find a route forward following a ban on lithium batteries by a number of airlines.... Read More

Hotel Bonanza, an online accommodation startup, is moving to zero commission for suppliers as it opens its first round of investment. The company, which was formed in 2014 (Startup pitch here), is... Read More

Amadeus announced a long-term distribution contract with Flight Centre for EMEA and Asia in March  but the mention of work around the NDC standard was more interesting.... Read More

Sabre found itself with an 8% increase in revenue for the first quarter of 2018, giving it almost $1 billion for a three-month period for the first since it went public in 2014.... Read More

Business travelers are frustrated with corporate travel booking systems that have limited choices, high rates, antiquated technology and inconvenient interfaces - and that frustration is driving many to book outside approved tools.  ... Read More

For many families, a vacation is a huge investment. Paying for airfare, hotel rooms, meals and excursions for a family of any size typically costs thousands of dollars - not to mention valuable vacation time.... Read More