In 2016, Chris Messina, the inventor of the hashtag, published a post on Medium dubbing a new trend called “Conversational Commerce.”... Read More

Analyzing data on package bookings vs. standalone hotel bookings, Expedia Group found that for full year 2017, package bookings delivered higher average daily rates and had longer booking windows, particularly internationally.... Read More

Amadeus has published a report which shines a light on traveller motivation and the cognitive processes that lead to conversions. The old saying ‘you’re spoiled for choice,’ plays a significant role i... Read More

TransferTravel.com is a peer-to-peer marketplace designed to help people sell their unwanted tickets and reservations to travelers looking for bargains. ... Read More

This is a viewpoint by Alessandra Alari, head of search at Google UK. Whenever a holiday comes around, I find there is a certain task on my to-do list that fills me with a profound sense of dread:... Read More

Hotels are achieving higher average daily rates (ADR) from consumers who book packages rather than just rooms, according to data from Expedia Group. The online travel giant said consumers buying pa... Read More

Airbnb has been told by the European Commission to clean up its pricing as well as commercial terms.... Read More

Utrip, a personalization platform for travel, has been testing a destination discovery experience driven by artificial intelligence.... Read More

A new study by CapGemini finds that consumers are ready to embrace AI support, and that AI interactions, if properly designed, can enhance the personal connection they feel to brands. The study is... Read More

Jane Sun joined Ctrip in 2005 and took the reins as CEO in 2016. As Ctrip grows globally, Sun sees opportunities in tours and activities for Chinese travelers and hopes to see international business account for 40 to 50% of total revenue in the next five years.... Read More

Didi Chuxing has caught the eye of Booking Holdings, with a $500 million capital injection and a major strategic partnership.... Read More

Certify, an expense management software specialist, has acquired real-time expense reporting system Abacus.... Read More

This is a viewpoint by Margaret Ady, co-founder of Apaleo. Patrick Fisher of Thomson Reuters notes in a recent blog post that, “As technologies become more and more pervasive across industries and... Read More

Booking Holdings has invested $500 million in mobility giant DiDi Chuxing and announced a strategic partnership, based around cross-selling each other's inventory. This morning's statement said:... Read More

Restaurant reservations service eatigo has received a second investment boost from TripAdvisor in pre Series C funding.... Read More