When faced with the highly complex impacts that the COVID-19 situation brings, travel managers should think of their approach in terms of a "respond-prepare-return" framework.... Read More

Motion analytics company iinside is updating its technology to measure crowd density in airports in response to coronavirus-prompted social distancing guidelines.  ... Read More

A survey from Bankrate gauges level of cancelations in travel and where consumers are turning for refunds.... Read More

For Jet-Set Offset, the coronavirus crisis is signaling a heightened awareness of the environmental impact of air travel.... Read More

After the brutal shock to the travel industry due to the coronavirus crisis, the vast majority of hotels stopped or questioned all their investments in online marketing, mainly Google Ads and metasearch.... Read More

If there is one segment of the travel, tourism and hospitality sector that will need help more than others in the months to come, it's probably the cruise industry.... Read More

Despite being criticized at the time for overreacting, San Francisco's strategy appears to have successfully flattened the curve for San Francisco – a densely populated city with a sizable homeless population.... Read More

The pilot is designed to help improve the cleaning scores of properties that do not meet Booking.com’s minimum cleanliness threshold.... Read More

Greenoaks Capital and Vy Capital led the Series B round, with participation from Matrix Partners India and other existing investors.... Read More

The coronavirus has hit the adventure travel industry just as hard as other segments with suppliers saying they have seen a 63% drop in demand in Q2 of 2020.... Read More

Leurink was most recently CEO of medical technology brand Docly, based in Scandinavia, but he has an extensive background in travel technology stretching back to 2008.... Read More

The U.K. government has pledged £250 million to help startups impacted by coronavirus. But it takes more than cash to ensure a brand can emerge from the other side of the crisis intact.... Read More

As airlines deal with high volumes of customer service requests due to the coronavirus, artificial intelligence can help them improve customer and agent satisfaction.... Read More

A critical element for Airbnb will be how it demonstrates to its hosts that they are still special and are not just the supply chain in the same way that property owners are for countless other platforms.... Read More

The U.S.-based high-end property platform initially suspended operations at the beginning of April, as the coronavirus outbreak took a firm grip on cities across the country and travelers were urged to stay at home.... Read More