Internet Of Things

News / Technology

Inside cruise, part 3: The technical transformation

By Mitra Sorrells | January 22, 2019

For the third in our series on cruise, we explore how cruise lines are using technology to improve the customer experience. Read More

News / Technology

A review of 2018, a preview for what's next: Blockchain in travel

By Mitra Sorrells | December 3, 2018

For our look ahead, SITA Lab program manager Sherry Stein provides an update on blockchain for the air transport industry and her predictions of what to expect in 2019. Read More

News / Technology

BCD points to specific use cases for emerging tech

By Rob Gill | August 21, 2018

Emerging technologies including blockchain, virtual reality and bots can help corporate travel buyers to improve their sourcing from suppliers, according to a new guide from travel management company Read More

News / Distribution

VIDEO: CitizenM on the unhappy marriage of tech and hotel companies

By PhocusWire | August 6, 2018

Lauded for its fiercely independent style, both aesthetically and strategically, CitizenM was considered one of the go-to hotel brands for how things can be done differently. Read More

News / Technology

Melia trials guest wristbands for locks and payments at resorts

By Linda Fox | August 2, 2018

Melia International Hotels is trialling wristbands making payment easy for guests at a number of resort hotels in Magaluf in Majorca. Read More

News / Technology

Q&A: Data, context and the impact of Amazon on air travel

By Mitra Sorrells | July 26, 2018

According to the World Bank, the number of international travel departures across the globe has more than doubled in the last two decades, from about 650 million in 1996 to 1.45 billion in 2016. Read More

News / Startups

Lufthansa targets Asia Pacific hotspots for tech innovation

By Kevin May | July 5, 2018

Lufthansa Group's Innovation Hub is expanding to the Far East in a bid to capture some of the buzz and prowess of the tech community in two key centers in the region. Read More

News / Distribution

How AI is helping airline customer service reps get closer to customers

By Viewpoints | June 29, 2018

This is a viewpoint from Mikhail Naumov, co-founder and president of DigitalGenius. It’s no secret that travelers aren’t exactly “best buddies” with airlines in terms of customer service. Air trave Read More

Interview / Technology

STARTUP STAGE: Instaroom brings communication to direct hotel bookings

By Kevin May | June 27, 2018

Instaroom has built what it calls a "concierge platform" so that hotels can communicate directly with potential guests on their websites. Read More

News / Startups

VIDEO: Asia Pacific as a new global hub for travel startups

By PhocusWire | June 25, 2018

A lot of investment has flowed into travel startups from Asia Pacific in recent years - with the region rivaling its noisy counterpart in Silicon Valley. Read More

News / Technology

Sonifi, Cendyn, and other product news from HITEC

By Mitra Sorrells | June 21, 2018

Dozens of hospitality industry technology vendors released new and updated products this week during HITEC, the Hospitality Industry Technology Exposition and Conference, which is taking place in... Read More

Opinion / Technology

Don't panic! Artificial intelligence will bring human touch to hotels

By Frank Reeves - Avvio | June 19, 2018

The problem with all new hotel technology, unfortunately, is that innovation gets turned into buzzwords quickly, usually in order to sell more products and services. Read More

News / Technology

VIDEO: Travel planning with digital assistants

By PhocusWire | June 18, 2018

Digital assistants in travel are not an entirely new form of technology - moreover, just another layer that builds on the shift to digital and, especially, mobile. Read More

News / Online

VIDEO: Why Asia is eating the world

By PhocusWire | June 1, 2018

A rapid-fire presentation is perhaps the perfect metaphor to outline the fast, jaw-dropping growth and influence of the Asia region. Read More

CEO interview TurnKey Vacation Rentals T.J. Clark

Interview / Online

In The Big Chair - T.J. Clark of TurnKey Vacation Rentals

By Mitra Sorrells | May 30, 2018

T.J. Clark co-founded the company in 2013 to provide vacation rental homeowners and guests a consistent, high-end experience similar to a fine hotel. It now has 400 employees and more than 3,500... Read More

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