IT Services

Seven in ten airline bookings have ancillary product option
News / Distribution
Seven in ten airline bookings have ancillary product option
By Kevin May | January 22, 2018
Amadeus claims over two-thirds of global air bookings are now eligible to include an ancillary service. Read More
Investigation: How airlines gain an edge through pricing (Part One)
Opinion / Distribution
Investigation: How airlines gain an edge through pricing (Part One)
By Riccardo Boin and others - McKinsey | January 22, 2018
Most airlines have optimized their core ticket costs. But as ancillary purchases represent an increasing percentage of customer spending airlines must rethink their revenue-management practices. Read More
Hotel tech in 2018: Tools and technologies to remove friction and deliver value
News / Technology
Hotel tech in 2018: Tools and technologies to remove friction and deliver value
By Arthur Chapin - Expedia | January 18, 2018
Simply keeping up with the expectations of tech-savvy consumers is no longer an option. Exceeding those expectations is imperative and an opportunity for hotels to focus on what truly matters to... Read More
Five airlines identified as ancillary revenue leaders
News / Distribution
Five airlines identified as ancillary revenue leaders
By Kevin May | January 17, 2018
Allegiant Air is apparently the global airline with the greatest prowess in the field of generating ancillary revenue alongside ticket sales. Read More
Meet the people behind the cryptos
Notated News / Technology
Meet the people behind the cryptos
By Nellie Bowles - New York Times | January 15, 2018
The cryptocurrency community is centered around a tightknit group of friends - developers, libertarians, Redditors and cypherpunks. Read More
Helix buys attractions tech startup Booking Boss
News / Technology
Helix buys attractions tech startup Booking Boss
By Kevin May | January 15, 2018
Australia-based Booking Boss, provider of booking and ticketing tools to operators in tours and activities, has sold to Helix Leisure. Read More
Travel tech deals reach record $5.3BN annual level
News / Startups
Travel tech deals reach record $5.3BN annual level
By Kevin May | January 15, 2018
Five years of consecutive growth have been recorded for travel technology investment deals, with a record $5.3 billion invested in the sector. Read More
How Chinese investments are shaking up India's digital economy
Notated News / Startups
How Chinese investments are shaking up India's digital economy
By Madhav Chanchani - Economic Times | January 15, 2018
When online grocer Bigbasket went to market in early 2017 to raise capital just a year after securing $150 million, the list of suitors was very different. Read More
Marriott forced to close websites in China
News / Online
Marriott forced to close websites in China
By Kevin May | January 11, 2018
Marriott International has made a strong apology to the Chinese government and taken down its websites in the country following a series of "errors". Read More
IHG starts major Amadeus tech move with Kimpton
News / Technology
IHG starts major Amadeus tech move with Kimpton
By Kevin May | January 11, 2018
Kimpton is the first group of properties within the InterContinental Hotels Group to switch over to the long-awaited platform provided by Amadeus. Read More
Powerful travel brands face uncertain future in a blockchain-led world
News / Distribution
Powerful travel brands face uncertain future in a blockchain-led world
By Mitra Sorrells | January 10, 2018
Will blockchain render powerful travel industry intermediaries extinct? That’s the prediction of Maksim Izmaylov, CEO of Winding Tree Read More
Video: Don't believe the hype of digital assistants - embrace it
News / Technology
Video: Don't believe the hype of digital assistants - embrace it
By Kevin May | January 10, 2018
The emergence of digital assistants in the past few years has excited many people in the travel brands. Read More
hotel-revenue-management-2
Opinion / Distribution
Emerging technologies are outsmarting the hotel revenue model
By Rom Hendler - InnoVel | January 10, 2018
Just when hoteliers thought they’ve mastered the art of working with online travel agents, there seems to be a sense of déjà-vu. Read More
Behold the electric flying taxi
Notated News / Technology
Behold the electric flying taxi
By Andrew Hawkins - The Verge | January 9, 2018
Helicopters aren’t typically found among the gadget and car insanity at CES, but Bell Helicopter doesn’t want to be seen as your typical purveyor of vertical flight. Read More
Looming GDPR deadline tops list of challenges for travel tech buyers
News / Technology
Looming GDPR deadline tops list of challenges for travel tech buyers
By Mitra Sorrells | January 5, 2018
With less than five months until the massive new privacy regulation known as GDPR goes into effect, travel technology buyers say compliance with the complicated rules is their biggest challenge of 2018. Read More
The Phocuswright Conference 2026