IT Services

News / Technology

QOTW: Something about a battle of wills

By PhocusWire | May 11, 2018

Quote from Bill Carroll, independent analyst for Phocuswright and PhD. Read More

Opinion / Technology

AI and tracking data: looking beyond the travel industry

By Simon Tomlinson - SITA | May 11, 2018

The combination of artificial intelligence and tracking data will increasingly enable organizations to optimize operations, introduce automation, utilize prediction tools and adapt what they do in... Read More

Opinion / Technology

Microsoft’s manifesto on corporate travel – a not so fast revolution

By Bill Carroll - Phocuswright | May 8, 2018

In 1848, German philosophers Karl Marx and Friedrich Engels wrote The Communist Manifesto to recognize the struggles of class in societies as they related to capitalism. Read More

News / Distribution

Amadeus revenue up on growth in distribution and IT solutions

By Mitra Sorrells | May 4, 2018

Amadeus brought in €1.23 billion in revenue during the first quarter of 2018 – up 3.1% over the same period a year earlier. Read More

Notated News / Technology

Exploring the data shift from backup to protection

By Greg Arnette - CSO | May 2, 2018

The IT decision maker of 2018 is faced with several challenges and many opportunities. Read More

News / Technology

Digital luggage brand Bluesmart packs its bags

By Kevin May | May 2, 2018

Bluesmart has closed its doors after failing to find a route forward following a ban on lithium batteries by a number of airlines. Read More

News / Distribution

Sabre hits nearly $1 billion in revenue for Q1 2018

By Kevin May | May 1, 2018

Sabre found itself with an 8% increase in revenue for the first quarter of 2018, giving it almost $1 billion for a three-month period for the first since it went public in 2014. Read More

Opinion / Technology

Hoteliers should care about voice technology - here's why

By Max Starkov - HEBS Digital | April 30, 2018

With internet users preferring communication with images and, most importantly, voice activation, there is a great opportunity for hotels in this landscape. Read More

Interview / Technology

Phocuswright Europe 2018 Preview: Q&A with Google's Richard Holden

By PhocusWire | April 30, 2018

Ahead of the event, he discusses how Google has no plans to become an OTA, the importance of search and more. Read More

News / Technology

Rocketrip scoops $15M from Google Ventures to expand business travel platform

By Kevin May | April 25, 2018

Google Ventures has led a $15 million investment in Rocketrip, the tool that gives employees rewards if they "travel smart". Read More

Notated News / Technology

Delta, Blacklane, BookingKit and more news briefs today...

By PhocusWire | April 20, 2018

Delta launches Farelogix’s calculation engine… BookingKit partners with Vakario… Thai Airways International promotes Blacklane… Cathay Pacific integrates with Skyscanner… RedAwning grows... Read More

News / Technology

Nor1 buys texting platform Stay Delightful to boost ancillary sales

By Jill Menze | April 20, 2018

Hospitality merchandising technology company Nor1 has acquired Stay Delightful, a mobile-messaging platform. Read More

Notated News / Technology

Meet the ultra-smart new head of AI at Google

By Tom Simonite - Wired | April 19, 2018

Google's heavy investment in artificial intelligence has helped the company’s software write music and beat humans at complex board games. Read More

News / Technology

Traveler insurers eye investment in AI

By Jamie Biesiada - Travel Weekly | April 17, 2018

From customer service chatbots to serving up the right mix of trip-specific benefits to the right consumer, technology using artificial intelligence is making its way into the travel insurance sector,... Read More

News / Technology

How TripAdvisor is using AI to "humanize" its review community

By Jill Menze | April 17, 2018

TripAdvisor is the most-visited pre-transaction travel website in the world - meaning hundreds of millions of visitors each month come to the site looking for travel recommendations. That’s a lot of... Read More

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