IT Services

Opinion / Technology

Blockchain: Not your father’s dial-up modem

By Douglas Rice - Hospitality Technology Network | June 21, 2018

A recent article reminded me of an older colleague who, sometime around 1997, told me that the internet and e-commerce would never really take off because "you always get a busy signal when you’re... Read More

News / Technology

Amex acquisition sees end of Mezi deals with travel management companies

By Elizabeth West - Business Travel News | June 20, 2018

Artificial intelligence-powered travel concierge Mezi has pulled out of its travel management company relationships, cutting ties to the corporate travel space after being acquired by American Express... Read More

News / Technology

How strategic use of technology drives guest loyalty and hotel revenue

By Mitra Sorrells | June 20, 2018

Technology is creating new opportunities and challenges for hospitality brands, and the ones that use it effectively will be rewarded with a loyal following of guests and ultimately more profits. Read More

Opinion / Technology

Don't panic! Artificial intelligence will bring human touch to hotels

By Frank Reeves - Avvio | June 19, 2018

The problem with all new hotel technology, unfortunately, is that innovation gets turned into buzzwords quickly, usually in order to sell more products and services. Read More

Opinion / Technology

Debunking the impact of blockchain on hotel distribution

By Max Starkov - HEBS Digital | June 14, 2018

A recent article on the Nasdaq website claims blockchain‐based platforms “offer promising solutions” to particular areas of difficulty in the hospitality industry, including blockchain‐based hotel... Read More

News / Technology

Orlando airport first in U.S. to use biometric exit for all international flights

By Mitra Sorrells | June 13, 2018

By October, outbound international passengers at Orlando International Airport will no longer need to show their boarding passes or passports at their departure gates. Read More

News / Technology

Sabre taps Microsoft to grow cloud services, expands NDC efforts

By Jill Menze | May 31, 2018

Sabre has struck a long-term deal with Microsoft to expand its cloud-based offerings. Read More

News / Technology

Why innovation starts with the travel experience

By Jill Menze | May 25, 2018

As an industry representing 10% of jobs globally and on track to reach $1.5 trillion in gross bookings by 2020, the travel market is one that’s ripe for innovation and disruption. Read More

Opinion / Technology

Internet of Things for hotels - great, until a hacker calls

By Dean Coclin - DigiCert | May 24, 2018

Smart devices, often referred to as the Internet of Things, offer the hospitality industry the opportunity to give guests a much richer and differentiated experience. Read More

News / Technology

How projection mapping allows guests to customize hotel room décor

By Mitra Sorrells | May 23, 2018

Hotel rooms without windows – either because they are interior rooms or they are located under ground level – are not uncommon in some parts of the world, particularly in crowded cities where available... Read More

News / Distribution

Ctrip takes revenue boost from Chinese outbound travelers

By Mitra Sorrells | May 23, 2018

Ctrip, China’s largest online travel agency, posted strong financial results for the first quarter of 2018. Read More

News / Startups

VIDEO: Investors explain the Asia Pacific travel phenomenon

By PhocusWire | May 21, 2018

There's something refreshing about listening to investors and other financial folk who consider their focus to be on Asia Pacific. Read More

Opinion / Technology

Why hotel rooms belong to guests - not hoteliers

By David Goldstone - DigiValet | May 17, 2018

Airbnb and other “shared economy” businesses have raised the bar for travel providers who wish to deliver personalized, truly local experiences for guests. For hotels, the new environment means a... Read More

News / Online

RV marketplace Outdoorsy expands to Asia Pacific

By Jill Menze | May 16, 2018

Following its $25 million funding haul in February, RV rental service Outdoorsy is expanding to the Asia Pacific region. Read More

News / Distribution

Travelport touts opportunities, challenges of NDC

By Mitra Sorrells | May 14, 2018

As the industry moves ahead with implementation of IATA’s New Distribution Capability (NDC), Travelport’s global head of product and marketing for air commerce is optimistic the new data transmission... Read More

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