IT Services

News / Startups

Take a look: Summit and Launch innovators at Phocuswright Europe 2019

By PhocusWire | May 13, 2019

At Phocuswright Europe, innovators battle for a shot at being crowned the EMEA Travel Innovator of the Year or winning the People's Choice Award. Read More

News / Distribution

Revenues down at Travelport amid Russian regulator stalling sale

By Kevin May | May 11, 2019

Travelport's proposed move to return to private ownership has hit a hurdle in the shape of getting approval from the authorities in Russia. Read More

Opinion / Technology

Why network performance monitoring is critical to the hospitality industry

By Adam Edwards - AppNeta | May 9, 2019

For hoteliers, it's not just about delivering Wi-Fi technology to guests: Connectivity also plays a major role in driving the success of major brands throughout the hospitality industry from an... Read More

News / Technology

Using tech to overhaul one of the most troublesome parts of the travel experience

By Mitra Sorrells | May 8, 2019

Dubai Airports' Michael Ibbitson explains how the facility is using technology to provide exceptional customer service for the nearly 90 million passengers that pass through it each year. Read More

Notated News / Technology

Is Latin America prepared for China's booming tech investments?

By Natalia Cote-Munoz and Lorand Laskai - Americas Quarterly | May 2, 2019

Investment by China-based companies in South American infrastructure and emerging tech brands is both an opportunity and a challenge for the region. Read More

News / Distribution

Datalex suspends shares as it continues review process over accounts

By Linda Fox | May 1, 2019

The Ireland-based airline retail tech company stopped trading today on the Irish Stock Exchange, Euronext Dublin. Read More

News / Technology

Middle East, part 4: Aviation innovation

By Mitra Sorrells | April 29, 2019

For the final piece in our monthlong series on the Middle East, we take a look at innovations in the airline sector. Read More

Opinion / Technology

Why IoT is the “smart” solution for the hospitality industry

By Rob Mesirow and Jennie Blumenthal – PwC | April 18, 2019

IoT solutions can provide many benefits for the hospitality industry, including more efficient asset tracking and utilization, lowered energy costs and a better experience for guests. Read More

From Our Partners / Technology

Task management automation takes hold in hospitality

By PhocusWire | April 17, 2019

After many years of focusing IT spend on guest-facing technologies, hoteliers are increasingly adopting task management automation solutions designed to support staff and streamline operations. Read More

News / Technology

How Expedia is using deep learning to improve the hotel booking process

By Linda Fox | April 12, 2019

Expedia Partner Solutions is using deep learning models to improve the hotel booking process for partners and - ultimately - the end consumer. Read More

Opinion / Technology

Lessons learned from a failed Amazon Alexa deployment

By David Berger - Volara | April 10, 2019

The success of Amazon Alexa for hospitality depends largely on how it is deployed, argues Volara CEO David Berger. Read More

News / Technology

Local payment strategy unlocks travel's potential in the Middle East

By Siew Hoon Yeoh - WebInTravel | April 4, 2019

Three forces – a young demographic, an aspirational market of travellers and strong mobile adoption – illustrate that the future for online and mobile payments is bright in the Middle East. Read More

News / Technology

Amadeus CEO on how to manage the speed of innovation in travel

By Mitra Sorrells | April 4, 2019

Amadeus' Luis Maroto spoke about the pace of innovation in travel and finding the right talent to address that challenge during an interview at the World Travel and Tourism Council's Global Summit in... Read More

Opinion / Technology

Customer data platforms in travel: Worthy of the hype?

By Valerio Fuschini - Carlson Wagonlit Travel | April 4, 2019

With the increasing competition for customers, TMCs are crying out for cross-functional windows into traveler data, but are customer data platforms the answer? Read More

From Our Partners / Technology

A simple switch keeps consumers’ credit card numbers safe - and builds loyalty

By Jim Pratt - WEX Corporate Payments | April 4, 2019

Traditionally, consumer card details have been handed over to a booking agent, then to an airline or a hotel receptionist. Unfortunately, fraudulent activity could happen at any stage. Read More

Most Popular
Latest Stories