IT Services

VIDEO: New Reality With... Barbara Dalibard of SITA
News / Technology
VIDEO: New Reality With... Barbara Dalibard of SITA
By PhocusWire | July 23, 2020
The next guest on the New Reality With... series is Barbara Dalibard, CEO of SITA, one of the world's leading airline and airport technology providers. Read More
intelak-dubai-innovation
News / Startups
New innovation hub created to spur growth in travel and tourism startups in Dubai
By Mitra Sorrells | July 23, 2020
The innovation hub is a joint effort of Emirates Group, Dubai Tourism, Accenture and Microsoft. Read More
India’s SpiceJet airline takes over team and technology of Ixigo’s Travenues subsidiary
News / Technology
India’s SpiceJet airline takes over team and technology of Ixigo’s Travenues subsidiary
By Mitra Sorrells | July 22, 2020
Ixigo launched Travenues in early 2019 to develop e-commerce solutions for airlines. Read More
sabre-mindsay-chatbot
News / Technology
Sabre integrates Mindsay technology to enable automated customer service for OTAs, airlines and TMCs
By Mitra Sorrells | July 22, 2020
Sabre says the integration of Mindsay technology will enable travel companies to automatically resolve 70% of customer service requests.   Read More
Passenger claims handling: a legal cure through technology
Opinion / Technology
Passenger claims handling: a legal cure through technology
By Ulrich Steppler - CHS | July 21, 2020
The handling of passenger claims has been an Achilles Heel in the airline industry for many years, even before the coronavirus hit the whole sector in an unprecedented fashion. Read More
aeronology-carstensen-interview
News / Technology
No transactions, no problem: why this travel veteran is optimistic about a startup launched on eve of COVID-19
By Mitra Sorrells | July 21, 2020
Aeronology founder Russell Carstensen is banking on his deep understanding of the industry and the longevity of travel agents to lead his company to success. Read More
Rental accommodation tech providers unite to launch consumer site
News / Online
Rental accommodation tech providers unite to launch consumer site
By Kevin May | July 20, 2020
The quartet - GuestReady, HostnFly, NOCNOC and Welkeys - have built the service in a bid to revive the national market for trips by using their respective expertise in both back-end and... Read More
InPhocus, episode 18 - Innovators are primed and ready
News / Technology
InPhocus, episode 18 - Innovators are primed and ready
By PhocusWire | July 17, 2020
The reset that everyone is going through gives startups (already born or just ideas) and new technology an opportunity to make their case. Read More
How I Got Here, episode 33 - Caitlin Zaino von During of Porter & Sail
Interview / Online
How I Got Here, episode 33 - Caitlin Zaino von During of Porter & Sail
By PhocusWire | July 16, 2020
The company launched in 2014 with a vision to provide hotels with a service that could act as a concierge for guests on their devices. But that had to change, she tells Mozio's David Litwak and Kevin... Read More
Looking to Las Vegas: Why hotels should think like tech companies to survive
Opinion / Distribution
Looking to Las Vegas: Why hotels should think like tech companies to survive
By Carlisle Connally - Koddi | July 14, 2020
Like many others in the hospitality industry, Las Vegas hotel properties will need to operate more like tech companies and less like real estate holding companies if they’re going to weather the storm... Read More
giata-hotel-hygiene-app
News / Technology
New app automates hotel hygiene assessment and marketing
By Mitra Sorrells | July 14, 2020
Hotel technology company GIATA is offering its clients an app-based hygiene assessment based on global standards. Read More
travel bubbles coronavirus
Opinion / Technology
How technology can help protect "travel bubbles" from popping
By Jeremy Springall - SITA | July 8, 2020
While "travel bubbles," which are formal agreements between governments allowing travelers to bypass quarantine measures, sound promising, they're also fraught with challenges. Read More
Travelport returns corporate travel tech Locomote to original founders
News / Technology
Travelport returns corporate travel tech Locomote to original founders
By Linda Fox | July 3, 2020
The company originally announced the acquisition of a 49% stake in Australia-based Locomote in August 2014, ahead of its IPO in late-September of the same year. Read More
Amadeus touts human-tech hybrid for travel's future
News / Technology
Amadeus touts human-tech hybrid for travel's future
By Linda Fox | July 1, 2020
Amadeus says AI is playing an increasing role in travel distribution, but the need for humans remains. Read More
robert-albert-leaving-atpco-2
News / Distribution
Routehappy founder Robert Albert to step down, shift to advisory role at ATPCO
By Mitra Sorrells | June 30, 2020
Robert Albert, founder of Routehappy that is now part of ATPCO, is stepping down from his role as executive vice president of retailing to support social justice causes. Read More
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