IT Services

Sabre, Google to launch tech platform driving personalization in travel
News / Technology
Sabre, Google to launch tech platform driving personalization in travel
By Jill Menze | October 23, 2020
Called Sabre Travel AI, the platform is being developed as part of the 10-year partnership Sabre and Google announced in January. Read More
VIDEO: How aviation can unravel itself from travel's deepest crisis
News / Technology
VIDEO: How aviation can unravel itself from travel's deepest crisis
By Kevin May | October 19, 2020
Speaking at Phocuswright Europe 2020, Sergio Colella (SITA) and Rafael Schvartzman (IATA) discuss shifting trends that they need to navigate quickly, new standards and technical... Read More
Steven_Davis_CEO of Operto
News / Technology
Operto appoints Steven Davis as CEO, Michael Driedger goes back to eco roots
By Kevin May | October 13, 2020
Davis joins from Slalom Capital, a finance house that he ran and co-founded from October 2018, with outgoing boss Michael Driedger leaving to refocus on his original eco-friendly building company. Read More
commonpass-digital-health-passport
News / Technology
Airlines begin trialing “CommonPass” digital health passport
By Mitra Sorrells | October 9, 2020
United Airlines and Cathay Pacific Airlines are testing a new app that stores and verifies a traveler’s COVID-19 test status. Read More
vacation-innovations-holiday-systems
News / Technology
Vacation Innovations acquires travel tech platform Holiday Systems International
By Mitra Sorrells | October 5, 2020
Vacation Innovations says the acquisition adds 12 brands to its portfolio and will enable it to offer better technology solutions to resort developers. Read More
WEBINAR REPLAY: How NBCUniversal powers individual experiences with people-based data
News / Technology
WEBINAR REPLAY: How NBCUniversal powers individual experiences with people-based data
By PhocusWire | September 22, 2020
In this new climate, people-based marketing is no longer a “nice to have” philosophy, but rather a requirement for brands to activate meaningful and valuable experiences for individuals. Read More
Reevaluating travel risk through the lens of equality, diversity and inclusion
Opinion / Online
Reevaluating travel risk through the lens of equality, diversity and inclusion
By Rhiannon Parker - Intertek Cristal | September 22, 2020
Notably missing from the dialogue around diversity and inclusion in the travel industry is critically evaluating the way we manage travel-related risk and the lens through which it has traditionally... Read More
The travel forecast is uncertain, other than the presence of the cloud
From Our Partners / Distribution
The travel forecast is uncertain, other than the presence of the cloud
By George Dumitru - WBE.travel | September 21, 2020
We analyze why fixed costs when there is no revenue, or even the realistic prospect of an uplift in revenue, is kryptonite for SMEs in the travel industry. Read More
How I Got Here, episode 42 - Ben Frank of Rotabull
Interview / Technology
How I Got Here, episode 42 - Ben Frank of Rotabull
By PhocusWire | September 17, 2020
The founder of a startup attempting to overhaul one of aviation's most complex processes talks to David Litwak of Mozio and PhocusWire's Kevin May. Read More
NDC in 2020: so close but too far?
Opinion / Distribution
NDC in 2020: so close but too far?
By Pedro Anderson - Winding Tree | September 16, 2020
There are a few hurdles that remain along our journey towards a more innovative, flexible and extensible distribution capability. Read More
Collaboration desperately needed between travel industry players if a recovery is going to be effective
News / Online
Collaboration desperately needed between travel industry players if a recovery is going to be effective
By Kevin May | September 11, 2020
Some "smart initiatives" are being created to get travelers moving again, but not across the board unless there is better sense of partnership created across the industry. Read More
Delta pauses NDC development, "doubles down" on existing distribution strategy
News / Distribution
Delta pauses NDC development, "doubles down" on existing distribution strategy
By Linda Fox | September 10, 2020
As Delta moves away from NDC to focus on its existing infrastructure, Air France-KLM continues its NDC strategy. Read More
BookingKit secures €5M investment to help accelerate pandemic recovery
News / Technology
BookingKit secures €5M investment to help accelerate pandemic recovery
By Kevin May | September 9, 2020
The activity platform enlisted the financial support of Intermedia Vermögensverwaltung, Müller Medien, High-Tech Gründerfonds (HTGF), business angel Robert Kabs and another business angel with the... Read More
15 vital points for travel startups to consider in their mid-pandemic strategy
News / Startups
15 vital points for travel startups to consider in their mid-pandemic strategy
By Kevin May | September 8, 2020
Insert a near-shutdown of the industry due to COVID-19 this year and you can multiply the existing challenges for travel startups tenfold. But they should think about these tips as they look ahead. Read More
Phocuswright Europe 2020 preview: Out of Office with... Sergio Colella
Interview / Technology
Phocuswright Europe 2020 preview: Out of Office with... Sergio Colella
By PhocusWire | September 7, 2020
In a series of interviews with executives participating in the online event in September, PhocusWire finds out what they have learned from the COVID-19 crisis. Next up: SITA's Sergio Colella. Read More
The Phocuswright Conference 2026