IT Services

News / Technology

Study: 66% of travel brands not prepared to meet SCA deadline

By Jill Menze | November 3, 2020

According to a report from Amadeus, COVID-19 has delayed Strong Customer Authentication (SCA) implementation by an average of six months. Read More

News / Technology

Journera secures Amadeus as new investor

By Kevin May | October 29, 2020

The undisclosed backing comes four months after the U.S.-based company raised $11.6 million in a Series B round. Read More

Interview / Startups

STARTUP STAGE: Virdee provides contactless access solutions for hotels and rentals

By Mitra Sorrells | October 27, 2020

Founded in April 2020, Virdee’s tech-enabled, touchless systems integrate with existing hardware and software such as door locks, payment platforms and property management systems. Read More

News / Technology

Sabre, Google to launch tech platform driving personalization in travel

By Jill Menze | October 23, 2020

Called Sabre Travel AI, the platform is being developed as part of the 10-year partnership Sabre and Google announced in January. Read More

News / Technology

VIDEO: How aviation can unravel itself from travel's deepest crisis

By Kevin May | October 19, 2020

Speaking at Phocuswright Europe 2020, Sergio Colella (SITA) and Rafael Schvartzman (IATA) discuss shifting trends that they need to navigate quickly, new standards and technical... Read More

News / Technology

Operto appoints Steven Davis as CEO, Michael Driedger goes back to eco roots

By Kevin May | October 13, 2020

Davis joins from Slalom Capital, a finance house that he ran and co-founded from October 2018, with outgoing boss Michael Driedger leaving to refocus on his original eco-friendly building company. Read More

News / Technology

Airlines begin trialing “CommonPass” digital health passport

By Mitra Sorrells | October 9, 2020

United Airlines and Cathay Pacific Airlines are testing a new app that stores and verifies a traveler’s COVID-19 test status. Read More

News / Technology

Vacation Innovations acquires travel tech platform Holiday Systems International

By Mitra Sorrells | October 5, 2020

Vacation Innovations says the acquisition adds 12 brands to its portfolio and will enable it to offer better technology solutions to resort developers. Read More

News / Technology

WEBINAR REPLAY: How NBCUniversal powers individual experiences with people-based data

By PhocusWire | September 22, 2020

In this new climate, people-based marketing is no longer a “nice to have” philosophy, but rather a requirement for brands to activate meaningful and valuable experiences for individuals. Read More

Opinion / Online

Reevaluating travel risk through the lens of equality, diversity and inclusion

By Rhiannon Parker - Intertek Cristal | September 22, 2020

Notably missing from the dialogue around diversity and inclusion in the travel industry is critically evaluating the way we manage travel-related risk and the lens through which it has traditionally... Read More

From Our Partners / Distribution

The travel forecast is uncertain, other than the presence of the cloud

By George Dumitru - WBE.travel | September 21, 2020

We analyze why fixed costs when there is no revenue, or even the realistic prospect of an uplift in revenue, is kryptonite for SMEs in the travel industry. Read More

Interview / Technology

How I Got Here, episode 42 - Ben Frank of Rotabull

By PhocusWire | September 17, 2020

The founder of a startup attempting to overhaul one of aviation's most complex processes talks to David Litwak of Mozio and PhocusWire's Kevin May. Read More

Opinion / Distribution

NDC in 2020: so close but too far?

By Pedro Anderson - Winding Tree | September 16, 2020

There are a few hurdles that remain along our journey towards a more innovative, flexible and extensible distribution capability. Read More

News / Online

Collaboration desperately needed between travel industry players if a recovery is going to be effective

By Kevin May | September 11, 2020

Some "smart initiatives" are being created to get travelers moving again, but not across the board unless there is better sense of partnership created across the industry. Read More