IT Services

From Our Partners / Technology

By George Dumitru - WBE.travel | October 18, 2021

Ever since online travel became a thing when the internet took off in the late 1990s, the industry has been evolving in line with changes elsewhere - traveler trends, global events, enterprise and... Read More

Opinion / Technology

Microservice tech is the future for hotels, part 2

By Anthony Hunt - Shiji Group | October 18, 2021

In the second part of his analysis of hotel PMS architecture%2c Shiji Group%27s Anthony Hunt explains why microservice technology has benefits the industry needs to modernize. Read More

Interview / Technology

Sounding Off: Criticizing airlines is easy, changing them will be harder

By PhocusWire | October 15, 2021

The first step by airlines must be an acceptance that there needs to be a root and branch makeover of the sector's fundamental infrastructure. Read More

Opinion / Technology

Microservice tech is the future for hotels, part 1

By Anthony Hunt - Shiji Group | October 15, 2021

Legacy systems built on client-server architecture lack the efficiency and scalability now available in more modern technology. Read More

News / Technology

Ex-British Airways CEO slams digitally naive airline sector

By Linda Fox | October 14, 2021

Digitally savvy customers have been trained to expect a new level of service from online retailers and airlines stand to lose out when it comes to discretionary spend, says Alex Cruz. Read More

News / Technology

IBM launches climate impact tools for airlines, other companies

By Mitra Sorrells | October 12, 2021

The IBM Environmental Intelligence Suite combines weather data, carbon accounting capabilities, artificial intelligence and more. Read More

News / Technology

Delta launching facial-recognition program for PreCheck members

By Michael Baker | October 12, 2021

The program enables travelers to get through security and other checkpoints via a camera and facial-recognition technology in lieu of physical identification and boarding passes. Read More

digital-first-hotel-staffing-ibs-software

Opinion / Technology

How digital-first can address hospitality labor shortages

By Lisa Barker - IBS Software | October 8, 2021

Technology has the potential to reduce persistent staffing pressures while simultaneously improving the guest experience. Read More

News / Startups

Vouch expands to Europe as it raises $1.1M seed round

By Mitra Sorrells | October 6, 2021

Singapore-based Vouch, a PhocusWire Hot 25 Startup of 2021, provides artificial intelligence and chatbot-based solutions for hotels to streamline operations and enhance the guest experience.... Read More

From Our Partners / Distribution

The increasing importance of virtual interlining for airlines and travel retailers

By Mark Chesnut | October 6, 2021

In a perfectly connected world, it would be easy to create and sell airline itineraries that include connections between multiple carriers, even if they don't have interline or codeshare agreements. Read More

Event / Technology

Event-listing-WBE-software-as-service-webinar

October 4 2021

In the necessary search for the most suitable tech model for their business, travel professionals encounter countless issues when comparing software solutions. On Demand

Interview / Technology

Sounding Off: Some are moving beyond lip service with autonomous services

By PhocusWire | October 1, 2021

Robotaxis are one thing, but how the world of autonomous vehicles can be used to enhance experiences in other areas of the industry is perhaps where the excitement of opportunity truly comes. Read More

News / Technology

Cover Genius secures $72M for global expansion bid

By Kevin May | September 29, 2021

The Australia-based company got backing for the Series C round from Sompo Holdings, which led the investment. G Squared and existing investors also participated. Read More