IT Services

Juniper Group adds Inspiretec in latest travel tech acquisition
News / Technology
Juniper Group adds Inspiretec in latest travel tech acquisition
By Abby Crotty | November 3, 2025
So far this year, Juniper Group has also acquired InteRES, RezMagic and BMF. Read More
Rapid Fire with Adam Harris of Cloudbeds
News / Online
Rapid Fire with Adam Harris of Cloudbeds
By Morgan Hines | October 28, 2025
As we approach The Phocuswright Conference in San Diego, PhocusWire is highlighting a number of conference speakers in a series of Q&As. Read More
Trip.com Group's COO Xing Xiong reflects on the AI age
News / Technology
Trip.com Group's COO Xing Xiong reflects on the AI age
By Yeoh Siew Hoon - WiT | October 24, 2025
At WiT’s 20th anniversary conference, Trip.com Group's COO Xing Xiong spoke about navigating disruption, the limits of AI and why human passion remains the most irreplaceable asset in travel. Read More
The Middle East travel startup atmosphere is buzzing
News / Startups
The Middle East travel startup atmosphere is buzzing
By Morgan Hines | October 22, 2025
As the Middle East sees rapid travel growth, its startup environment is characterized by ambition and innovation with government support, according to travel stakeholders. Read More
European Commission's tourism strategy will focus on 3 priorities
News / Online
European Commission's tourism strategy will focus on 3 priorities
By Morgan Hines | October 20, 2025
Apostolos Tzitzikostas, European commissioner for sustainable transport and tourism, shared Europe’s upcoming strategic goals for travel. Read More
How the corporate travel sector should think about AI
News / Technology
How the corporate travel sector should think about AI
By Morgan Hines | October 20, 2025
Commitment to AI use and learning matters as corporate travel starts to adopt the new technology. Read More
Delta Air Lines on measured NDC, AI approach
News / Technology
Delta Air Lines on measured NDC, AI approach
By Morgan Hines | October 17, 2025
Steve Sear, EVP of global sales and distribution for Delta Air Lines, discussed why the airline isn’t rushing NDC or AI. Read More
Report: The new guest experience economy
From Our Partners / Advertorial
Report: The new guest experience economy
By LG Pro:Centric Stay | October 16, 2025
Competition from luxury hotel brands entering the vacation rental market has made it essential for short-term rental operators to deliver standardized, premium experiences that can scale. Read More
ChatGPT brings apps into chat, starting with Expedia and Booking.com
News / Technology
ChatGPT brings apps into chat, starting with Expedia and Booking.com
By Morgan Hines | October 7, 2025
OpenAI said the system is using Model Context Protocol (MCP) to enable ChatGPT to connect to external tools and data. Read More
Expedia partners with Perplexity for Comet launch
News / Technology
Expedia partners with Perplexity for Comet launch
By Morgan Hines | October 6, 2025
Expedia is offering Silver status in its OneKey loyalty program in exchange for users downloading Comet’s recently launched browser. Read More
Amex GBT, Concur partner for integrated travel and expense offering
News / Technology
Amex GBT, Concur partner for integrated travel and expense offering
By Michael B. Baker - BTN | October 3, 2025
The offering, dubbed Complete, is a combined effort of both companies that will be available to joint clients later this month. Read More
Rapid fire with Paul Jacobs of Kayak
News / Online
Rapid fire with Paul Jacobs of Kayak
By Morgan Hines | October 2, 2025
As we approach The Phocuswright Conference in San Diego, PhocusWire is highlighting a number of conference speakers in a series of Q&As. Read More
HTS adds AI-powered support tool for travel sellers
News / Technology
HTS adds AI-powered support tool for travel sellers
By Morgan Hines | October 1, 2025
HTS Assist is meant to offer end-to-end autonomous customer support through voice and chat communications. Read More
Mews adds housekeeping tech to platform with acquisition of Flexkeeping
News / Technology
Mews adds housekeeping tech to platform with acquisition of Flexkeeping
By Linda Fox | September 30, 2025
Flexkeeping said its technology has helped hotel teams become 40% more productive, reduced guest complaints by 45% and improved the guest experience. Read More
Rapid fire with Richie Karaburun of New York University
News / Online
Rapid fire with Richie Karaburun of New York University
By Morgan Hines | September 30, 2025
As we approach The Phocuswright Conference in San Diego, PhocusWire is highlighting a number of conference speakers in a series of short Q&As. Read More
The Phocuswright Conference 2026