IT Services


Activity tech provider BookingKit secures multimillion-euro round
Activity tech provider BookingKit secures multimillion-euro round
By Kevin May | March 26, 2019
The investment in the Germany-based company comes just over a year after its Series B round from the same backers. Read More
News | Technology
Mobile technology, customer acquisition among top challenges for ground transit operators
Mobile technology, customer acquisition among top challenges for ground transit operators
By Jill Menze | March 26, 2019
According to a survey from CellPoint Mobile, ground transit operators in the United States are struggling to keep up with consumer demand for a seamless, mobile-first transportation experience. Read More
News | Technology
Women's Leadership: Out with soft skills, in with strategic skills
Women's Leadership: Out with soft skills, in with strategic skills
By Kirsteene Phelan - Rome2Rio  | March 26, 2019
The use of terms like "soft skills" in business is a disservice to all in online travel, particularly to women. Here's why it's time to redefine the skill set. Read More
Opinion | Online
VIDEO: How a gamification app can find a role in tourism
VIDEO: How a gamification app can find a role in tourism
By Kevin May | March 22, 2019
Gamification of tech services is not an entirely new concept in the travel industry but the capabilities of smartphones and their mobile networks has certainly improved the quality of some of the apps. Read More
News | Technology
VIDEO: How tourism boards tackle the digitalization of activities
VIDEO: How tourism boards tackle the digitalization of activities
By Kevin May | March 21, 2019
A tourism office explains how technologies such as blockchain, data management and others will reshape the role of these important organizations In the future. Read More
News | Online
Amadeus buys bag-drop tech provider ICM Airport Technics
Amadeus buys bag-drop tech provider ICM Airport Technics
By Kevin May | March 21, 2019
Australia-based ICM Airport Technics is now part of the Amadeus family of brands after an acquisition announced this week. Read More
News | Technology
VIDEO: Trekksoft on Google and a shifting market in activities
VIDEO: Trekksoft on Google and a shifting market in activities
By Kevin May | March 20, 2019
Software vendors for tour and activity suppliers have a unique spot in the sector - an ability to gauge their customer requirements and understand what consumers want. Read More
News | Technology
VIDEO: Personalization and its impact on hotels - past, present and future
VIDEO: Personalization and its impact on hotels - past, present and future
By Kevin May | March 19, 2019
The road to personalization in travel has been a slow one, and now, it seems, with technology and 24/7 connections with guests, the opportunity is even greater. Read More
News | Technology
women in aviation
Women in aviation: Why a diverse workforce is necessary to drive tech innovation
By Jill Menze | March 18, 2019
At the Aviation Summit 2019, four female airline CIOs discussed how having more women in leadership roles is critical to driving advancements in technology. Read More
News | Technology
SITA baggage tracking Aeromexico chatbot
Aeromexico enables automated baggage tracking via chatbot
By Mitra Sorrells | March 12, 2019
  Aeromexico is the first airline to integrate SITA’s artificial intelligence-powered baggage tracking system into its passenger chatbot. Read More
News | Technology
Marriott CEO Sorenson Senate panel cyber breach
Marriott CEO: Source of attack still unknown, encryption and decentralization may be future solution
By Mitra Sorrells | March 7, 2019
Marriott CEO Arne Sorenson testified before a U.S. Senate subcommittee regarding the cyber attack on Starwood's guest reservation system. Read More
News | Technology
Certify Chrome River merger
Certify, Chrome River merge in $1B transaction
By Mitra Sorrells | March 6, 2019
Business travel management platforms Certify and Chrome River are merging in a transaction valued at more than $1 billion. Read More
News | Online
Ground transportation part 1 investors
Ground innovation, part 1: The investment path
By Mitra Sorrells | March 4, 2019
In part one in our ground transportation theme series, we talk to investors about startups in the category. Read More
News | Startups
Sounding Off: Voice-enabled devices in travel need to be given time
Sounding Off: Voice-enabled devices in travel need to be given time
By PhocusWire | March 1, 2019
A touch of the "information superhighway - it'll never catch on"-type reactions to voice tech failures should be put to one side. Read More
Interview | Technology
Amadeus reports growth across distribution and IT solutions units in 2018
Amadeus reports growth across distribution and IT solutions units in 2018
By Linda Fox | February 28, 2019
Amadeus sees revenue growth across businesses in 2018, hitting almost €5 billion total for the full year in 2018. Read More
News | Distribution