IT Services

News / Technology

Wyndham Hotels & Resorts introduces mobile tipping app

By Kathryn Walson | September 15, 2022

Once a hotel opts-in to the béné platform, guests can tip the employee of their choice by scanning a QR code during their stay. Read More

News / Technology

My Method... How Staycity went from pen and paper to tech-driven operations

By Lloyd Green - Staycity | September 14, 2022

Staycity enlisted Optii Solutions to help the hotel company improve productivity and efficiency across housekeeping and operations. Read More

Opinion / Technology

3 hospitality tech predictions for the new era of travel

By Elaine Shuck - Aruba | September 12, 2022

Improved connectivity, the use of cognitive computing with AI and even emerging digital worlds inside the metaverse are shaping the future of hospitality. Read More

Opinion / Technology

Why airport self-service technology is crucial now

By Richard Dinkelmann - ICM Airport Technics | September 2, 2022

Forward-thinking airports are embracing self-service technology, resulting in increased efficiency and an improved passenger experience. Read More

News / Technology

Vouch launches pre-arrival platform for hotels to earn revenue via upselling

By Kathryn Walson | August 31, 2022

Hotels maintain full control of pricing and inventory on offerings, including room upgrades, spa packages and third-party ancillary services. Read More

From Our Partners / Technology

Report: Enabling a digital experience with a guest-centric hotel tech stack

By Cristina Polo | August 29, 2022

Today, a PMS should not only dictate hotel operations processes but also support a guest-centric approach. Read More

News / Startups

Shackle raises $5.5M to digitize the hotel guest experience

By Jill Menze | August 23, 2022

Founded in 2020, Shackle helps hotels streamline operations by integrating backend systems into its guest-facing app. Read More

News / Technology

Connect&GO raises $17M to expand attractions tech offering

By Mitra Sorrells | August 17, 2022

The Montreal-based technology company is aiming to double its revenue and number of installations each year. Read More

News / Technology

Amadeus partners with Aimendo to boost automation capabilities

By Jill Menze | August 15, 2022

Aimendo uses AI, machine learning and natural language processing to automate written communication such as emails and chat messages. Read More

Opinion / Technology

Why the hotel chatbot is a must-have for data collection

By Elitza Stoilova - Umni | August 15, 2022

With the disappearance of third-party cookies, hotel website chatbots will be critical to the collecting of first- and zero-party data. Read More

News / Startups

Velocity Ventures takes stake in big data and predictive analytics startup

By WiT | August 8, 2022

Switzerland-based startup Zytlyn uses big data and machine learning to provide companies with predictive insights on travel demand. Read More

News / Distribution

Sabre on “long-term upward trajectory” as bookings recover

By Jill Menze | August 2, 2022

Sabre revenue was $658 million for the second quarter of 2022, driven in part by an increase in global air, hotel and other travel bookings. Read More

From Our Partners / Technology

Video: Technology’s role in the renewal of travel

By PhocusWire | August 1, 2022

Amadeus Hospitality’s Joe Ahmed Youssef explains the new traveler trends hoteliers need to address and how technology can be a critical part of that strategy. Read More

News / Technology

Travel is back - and so are the hackers

By Robert Kusters - PerimeterX | July 29, 2022

An uptick in nefarious activity is exposing new avenues for scammers to carry out attacks - but travel and hospitality companies can be proactive. Read More