IT Services

My Method... How Staycity went from pen and paper to tech-driven operations
News / Technology
My Method... How Staycity went from pen and paper to tech-driven operations
By Lloyd Green - Staycity | September 14, 2022
Staycity enlisted Optii Solutions to help the hotel company improve productivity and efficiency across housekeeping and operations. Read More
3-hospitality-tech-predictions-aruba
Opinion / Technology
3 hospitality tech predictions for the new era of travel
By Elaine Shuck - Aruba | September 12, 2022
Improved connectivity, the use of cognitive computing with AI and even emerging digital worlds inside the metaverse are shaping the future of hospitality.    Read More
Why airport self-service technology is crucial now
Opinion / Technology
Why airport self-service technology is crucial now
By Richard Dinkelmann - ICM Airport Technics | September 2, 2022
Forward-thinking airports are embracing self-service technology, resulting in increased efficiency and an improved passenger experience.  Read More
Vouch launches pre-arrival platform for hotels to earn revenue via upselling
News / Technology
Vouch launches pre-arrival platform for hotels to earn revenue via upselling
By Kathryn Walson | August 31, 2022
Hotels maintain full control of pricing and inventory on offerings, including room upgrades, spa packages and third-party ancillary services. Read More
Report: Enabling a digital experience with a guest-centric hotel tech stack
From Our Partners / Technology
Report: Enabling a digital experience with a guest-centric hotel tech stack
By Cristina Polo | August 29, 2022
Today, a PMS should not only dictate hotel operations processes but also support a guest-centric approach. Read More
Shackle raises $5.5M to digitize the hotel guest experience
News / Startups
Shackle raises $5.5M to digitize the hotel guest experience
By Jill Menze | August 23, 2022
Founded in 2020, Shackle helps hotels streamline operations by integrating backend systems into its guest-facing app. Read More
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News / Technology
Connect&GO raises $17M to expand attractions tech offering
By Mitra Sorrells | August 17, 2022
The Montreal-based technology company is aiming to double its revenue and number of installations each year. Read More
Amadeus partners with Aimendo to boost automation capabilities
News / Technology
Amadeus partners with Aimendo to boost automation capabilities
By Jill Menze | August 15, 2022
Aimendo uses AI, machine learning and natural language processing to automate written communication such as emails and chat messages. Read More
Why the hotel chatbot is a must-have for data collection
Opinion / Technology
Why the hotel chatbot is a must-have for data collection
By Elitza Stoilova - Umni | August 15, 2022
With the disappearance of third-party cookies, hotel website chatbots will be critical to the collecting of first- and zero-party data. Read More
Velocity Ventures takes stake in big data and predictive analytics startup
News / Startups
Velocity Ventures takes stake in big data and predictive analytics startup
By WiT | August 8, 2022
Switzerland-based startup Zytlyn uses big data and machine learning to provide companies with predictive insights on travel demand. Read More
Sabre on “long-term upward trajectory” as bookings recover
News / Distribution
Sabre on “long-term upward trajectory” as bookings recover
By Jill Menze | August 2, 2022
Sabre revenue was $658 million for the second quarter of 2022, driven in part by an increase in global air, hotel and other travel bookings. Read More
amadeus-hospitality-travel-technology
From Our Partners / Technology
Video: Technology’s role in the renewal of travel
By PhocusWire | August 1, 2022
Amadeus Hospitality’s Joe Ahmed Youssef explains the new traveler trends hoteliers need to address and how technology can be a critical part of that strategy. Read More
perimeter-x-cyberattacks
News / Technology
Travel is back - and so are the hackers
By Robert Kusters - PerimeterX | July 29, 2022
An uptick in nefarious activity is exposing new avenues for scammers to carry out attacks - but travel and hospitality companies can be proactive. Read More
mews story
News / Online
Mews launches venture arm to fuel growth and innovation in hospitality industry
By Kathryn Walson | July 28, 2022
Following three acquisitions in the past year, Mews has launched Mews Ventures to accelerate M&A activity. Read More
What’s next for voice in short-term rentals?
News / Technology
What’s next for voice in short-term rentals?
By Dana Young - AIPEX Technologies | July 22, 2022
Are we approaching a tipping point where AI will be a normal part of the guest experience in a short-term rental? Read More
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