IT Services

News / Online

Move to digital gains momentum in tours and activities sector

By Kathryn Walson | October 14, 2022

Online travel agencies will continue to accelerate the move to digital. And with niche OTAs entering the tours and activities market, consolidation is likely on the horizon. Read More

News / Technology

American Airlines and Black Enterprise hold hackathon for students of HBCUs

By Jill Menze | October 12, 2022

The BE Smart Hackathon, hosted by American Airlines, brought together more than 100 students from 19 historically Black colleges and universities (HBCUs). Read More

News / Technology

ATPCO commits to move industry to 80% dynamic fares by 2026

By Mitra Sorrells | October 11, 2022

ATPCO estimates that approximately 15% of fares in the market today are dynamically generated. Read More

News / Online

Amadeus partners with Latin American super app Rappi to power travel growth

By Kathryn Walson | October 5, 2022

With its search and automation capabilities, the Amadeus Travel Platform will power the Rappi Travel service and strengthen its growth, according to the companies. Read More

News / Technology

The new ways cybercriminals are attacking travel companies

By Kathryn Walson | October 3, 2022

Credit cards, reward programs and even the metaverse are potential vulnerabilities for travel companies. Read More

News / Startups

Fetcherr partners with Azul Airlines to pilot pricing optimization system

By Jill Menze | September 29, 2022

Since incorporating Fetcherr’s technologies into its existing revenue management processes, Azul Airlines says it has already seen improved revenue performance and optimized workflows. Read More

News / Startups

B2C versus B2B travel startup funding tells an interesting story

By Phocuswright | September 26, 2022

The share of B2C versus B2B funding has trended toward B2B companies for years, and in 2021 B2B funding hit its highest share ever, at 39%. Read More

Interview / Distribution

Q&A: Amadeus on the changing face of airline distribution

By Linda Fox | September 23, 2022

In this Q&A, Decius Valmorbida, president of Amadeus’ travel unit, discusses how the company is ditching the old, transaction-based treatment of customers in favor of a new,... Read More

News / Online

Google Search adds train bookings, eco-filters for hotel and air

By Mitra Sorrells | September 20, 2022

Travelers can now book train tickets directly from Google Search and can filter hotel and flight results based on the property's eco-certification or a flight's emission data. Read More

News / Technology

CLEAR makes foray into hotels via Virdee partnership

By Jill Menze | September 20, 2022

The partnership between CLEAR and Virdee allows travelers to bypass the front desk and check in by showing a photo at a hotel kiosk. Read More

Opinion / Technology

Voicing optimism about the future of travel call centers

By Markus Stumpe - Cruisewatch | September 16, 2022

Travel brands can benefit from a hybrid model where data forms a bridge between human agents and technology. Read More

News / Online

Rakuten India partners with InterGlobe Technology Quotient to develop travel tech solutions

By Kathryn Walson | September 16, 2022

Rakuten India will help ITQ grow its travel tech offerings through AI, augmented and virtual reality, blockchain and the Internet of Things. Read More

News / Technology

Wyndham Hotels & Resorts introduces mobile tipping app

By Kathryn Walson | September 15, 2022

Once a hotel opts-in to the béné platform, guests can tip the employee of their choice by scanning a QR code during their stay. Read More

News / Technology

My Method... How Staycity went from pen and paper to tech-driven operations

By Lloyd Green - Staycity | September 14, 2022

Staycity enlisted Optii Solutions to help the hotel company improve productivity and efficiency across housekeeping and operations. Read More

Opinion / Technology

3 hospitality tech predictions for the new era of travel

By Elaine Shuck - Aruba | September 12, 2022

Improved connectivity, the use of cognitive computing with AI and even emerging digital worlds inside the metaverse are shaping the future of hospitality. Read More

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