Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Is pent-up travel demand at an end? It depends
News / Online
Is pent-up travel demand at an end? It depends
By Johanna Jainchill – Travel Weekly | May 24, 2023
Analyses from Mastercard and Bank of America found the answer varies by travel segment and could depend on the labor market and other factors.   Read More
Hotelbeds CEO: Sustainable travel is “nonnegotiable”
News / Distribution
Hotelbeds CEO: Sustainable travel is “nonnegotiable”
By Derek Catron | May 23, 2023
Nicolas Huss spoke with PhocusWire about travel technology, ChatGPT and the importance of sustainability. Read More
5 ways to fuel a winning customer experience in travel
From Our Partners / Technology
5 ways to fuel a winning customer experience in travel
By Allianz Partners | May 23, 2023
Travel companies can enhance the booking experience by combining superior technology with expert insights built on meaningful data. Read More
RaizUp launches DEI certification for travel companies
News / Online
RaizUp launches DEI certification for travel companies
By Mitra Sorrells | May 22, 2023
RaizUp’s certification process begins with assessments based on data analysis, interviews and surveys, followed by an audit and development of an action plan for the coming year. Read More
True travel subscription services are rare but increasing
From Our Partners / Distribution
True travel subscription services are rare but increasing
By WayAway | May 22, 2023
To a significant extent, technology has been a big driving factor in the success – and growth potential – of travel subscriptions. Read More
Hotels of the future will need to learn to harness data
Opinion / Technology
Hotels of the future will need to learn to harness data
By Klaus Kohlmayr – IDeaS | May 18, 2023
We all shop, work and interact differently. The greatest opportunity for hotels today is to leverage the digital data being collected from guests around the world.   Read More
Phocuswright Europe 2023: Innovative travel products from around the globe
News / Online
Phocuswright Europe 2023: Innovative travel products from around the globe
By PhocusWire | May 18, 2023
Hear from leaders from Expedia Group, Fliggy, HometoGo and Wego about innovative products that are driving the travel industry forward. Read More
Yanolja Cloud acquires B2B travel tech firm Go Global Travel
News / Technology
Yanolja Cloud acquires B2B travel tech firm Go Global Travel
By Mitra Sorrells | May 17, 2023
Founded in 2000, Go Global Travel is a B2B technology company that provides distribution of travel products including hotel and resort rooms, airline tickets and car rentals. Read More
Hotel Manager lands £2.2M to grow team, enhance platform
News / Startups
Hotel Manager lands £2.2M to grow team, enhance platform
By Kathryn Walson | May 16, 2023
The London-based startup said the capital enables it to “fuel aggressive growth and build upon its multi-award winning product.” Read More
Travel tech founders consider effects of bank failures
News / Online
Travel tech founders consider effects of bank failures
By Kathryn Walson | May 16, 2023
Travel tech CEOs offer advice to founders as a string of recent bank failures in the U.S. has raised concerns about funding for travel startups. Read More
Blackstone to sell interest in travel tech’s IBS Software
News / Technology
Blackstone to sell interest in travel tech’s IBS Software
By Derek Catron | May 16, 2023
The private equity giant invested $170 million for a minority stake in IBS Software in 2015. It’s agreed to sell its interests to Apax Partners for about $450 million.   Read More
Why hotels need payment automation for meetings and events
From Our Partners / Technology
Why hotels need payment automation for meetings and events
By PhocusWire | May 16, 2023
Onyx CenterSource chief commercial officer Tony Wagner explains how eliminating manual processes for meeting and event payments not only adds efficiency but can also build trust. Read More
Startups selected for first round of Global Startup Pitch
News / Startups
Startups selected for first round of Global Startup Pitch
By PhocusWire | May 15, 2023
The judging criteria applied to the startups throughout the competition include viability, customer appeal, technical innovation, sustainability, team and the X factor.  Read More
Expedia Group launches OneKeyCash for partners
News / Online
Expedia Group launches OneKeyCash for partners
By Kathryn Walson | May 12, 2023
The new rewards currency is intended to target the 83% of consumers who travel too infrequently to earn status or meaningful rewards. Read More