Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Phocuswright Europe 2025: New Age(nts) in the spotlight
News / Online
Phocuswright Europe 2025: New Age(nts) in the spotlight
By PhocusWire | February 7, 2025
Join the industry's leading thinkers at Phocuswright Europe in Barcelona from June 10-12 to debate and dissect the latest developments, share insights and help formulate strategy. Read More
Expedia Group CEO outlines three strategies for using AI in the year ahead
News / Online
Expedia Group CEO outlines three strategies for using AI in the year ahead
By Mitra Sorrells | February 6, 2025
 The company finished 2024 strong with double-digit percentage growth in room nights, gross bookings and revenue in the final quarter.   Read More
How "Operator" changed the travel shopping game
Opinion / Online
How "Operator" changed the travel shopping game
By Christian Watts - Magpie | February 6, 2025
OpenAI's "Operator" has the potential to remove much of the manual work from travel search and booking as well as enable deeper research and more flexibility. Read More
Canary Technologies launches "AI Voice" platform to assist hotels
News / Technology
Canary Technologies launches "AI Voice" platform to assist hotels
By Morgan Hines | February 5, 2025
The platform has four AI solutions to manage front desk tasks, concierge services, bookings and central reservations. Read More
Trivago sees revenue growth in Q4 for first time since 2023
News / Online
Trivago sees revenue growth in Q4 for first time since 2023
By Morgan Hines | February 4, 2025
The hospitality metasearch's Q4 earnings showed a slight increase in total revenue year over year to €94.8 million, but full year revenue and adjusted EBITDA were both down. Read More
Mize acquires RightRez to extend technology to multiple travel sectors
News / Technology
Mize acquires RightRez to extend technology to multiple travel sectors
By Linda Fox | February 4, 2025
Mize said the acquisition enables it to provide its data analytics and AI capabilities alongside optimization tools from RightRez to multiple travel sectors. Read More
The shifting loyalty landscape in travel
News / Online
The shifting loyalty landscape in travel
By Marisa Garcia | February 4, 2025
Established travel companies and startups are taking a fresh look at what drives loyalty as behavior shifts and new technology offers ways to get closer to customers. Read More
Cybersecurity wake-up call: New risks and vulnerabilities in hospitality
Opinion / Online
Cybersecurity wake-up call: New risks and vulnerabilities in hospitality
By Josh Jacobson - HackerOne | February 3, 2025
As the hospitality industry settles into 2025, cybercriminals are just heating up. Read More
PhocusWire's weekly travel tech news briefs: Savvy, Accelya, Travel Ledger and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Savvy, Accelya, Travel Ledger and more...
By PhocusWire | January 31, 2025
Keep up with all the latest people, partner and product news from around the global travel industry. Read More
The future of AI and data for travel and hospitality
Event / Technology
The future of AI and data for travel and hospitality
January 30, 2025
Join this free webinar from Snowflake to explore the power of its AI Data Cloud for Travel and Hospitality with speakers from Marriott International. On Demand
Luxury B2B travel platform The Luxurist launches in U.S., Europe
News / Startups
Luxury B2B travel platform The Luxurist launches in U.S., Europe
By Morgan Hines | January 29, 2025
The Luxurist is a platform to connect travel advisors with luxury hotels around the world, backed by Hotelbeds' parent company HBX Group.  Read More
Naboo lands €20M for corporate events platform
News / Startups
Naboo lands €20M for corporate events platform
By Linda Fox | January 29, 2025
The France-based company plans to expand beyond Europe and provide a customizable, white-label platform events booking solution for larger companies. Read More
The evolving nature of the relationship between hotels and their tech partners
News / Technology
The evolving nature of the relationship between hotels and their tech partners
By Matthew Parsons | January 29, 2025
Partnering with the right technology suppliers for growth has become front of mind for hotels. Where deals with vendors were once seen as commercial, hotels are now seeking a much more collaborative... Read More
“Self-destruction” to successful exit: How Brett Henry turned MG Group around
News / Distribution
“Self-destruction” to successful exit: How Brett Henry turned MG Group around
By Yeoh Siew Hoon - Web In Travel | January 28, 2025
Brett Henry is enthused about a singular goal of building the best B2B hospitality marketplace in a region that’s booming. Read More
STARTUP STAGE: GeoVero helps hotels gather guest feedback
Interview / Startups
STARTUP STAGE: GeoVero helps hotels gather guest feedback
By Linda Fox | January 27, 2025
The U.S.-based startup, which was founded in early 2024, aims to help hotels turn satisfied guests into advocates to boost reputation and increase bookings. Read More
The Phocuswright Conference 2026