Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

TLabs Showcase - AwayIGo
News / Online
TLabs Showcase - AwayIGo
By Kevin May | December 7, 2010
TLabs Showcase on travel startups featuring US-based hotel private sale service AwayIGo. Read More
Google Maps with hotel prices and date search now running in the UK
News / Online
Google Maps with hotel prices and date search now running in the UK
By Kevin May | December 3, 2010
A few months after the US fully rolled out the project, users in the UK can now search for hotel prices and availability on Google Maps. Read More
How consumers use smartphones for travel and other services
News / Online
How consumers use smartphones for travel and other services
By Kevin May | November 26, 2010
Another good and not particularly self-serving piece of research from London-based digital agency Total Media - this time looking at mobile and travel. Read More
Part Three of Three: A guide to traditional vs dynamic pricing in travel
News / Online
Part Three of Three: A guide to traditional vs dynamic pricing in travel
By Timothy O'Neil-Dunne | November 26, 2010
After looking at air and hotel pricing, what happens with the Clash of Titans when search and dynamic pricing face off? Read More
Hotel internet - service or utility?
News / Online
Hotel internet - service or utility?
By Siew Hoon Yeoh | November 25, 2010
After experiencing two days of slow, expensive internet access in a luxury hotel in Melbourne, I woke up to the news that Australia may soon have cheaper, faster broadband access nationwide. Read More
Part Two of Three: A guide to traditional vs dynamic pricing in travel
News / Online
Part Two of Three: A guide to traditional vs dynamic pricing in travel
By Timothy O'Neil-Dunne | November 25, 2010
John Burns is one of the chaps you can always rely on to give an accurate state of the hospitality and lodging market. Read More
Part One of Three: A guide to traditional vs dynamic pricing in travel
News / Online
Part One of Three: A guide to traditional vs dynamic pricing in travel
By Timothy O'Neil-Dunne | November 24, 2010
Pricing in travel has always been based on the principle of re-creation of results. This affects airlines and other travel products such as hotels, cars and tours. Read More
TravelSupermarket promises improvements, switches airport hotel and parking partner
News / Online
TravelSupermarket promises improvements, switches airport hotel and parking partner
By Kevin May | November 24, 2010
UK metasearch giant TravelSupermarket says it still has faith that there is growth in the travel sector despite revenues and visitor numbers falling again. Read More
Skoosh airs dirty laundry in public again, Kayak shrugs
News / Online
Skoosh airs dirty laundry in public again, Kayak shrugs
By Kevin May | November 19, 2010
UK discount hotel booking site Skoosh has issued an angry open letter to metasearch site Kayak after finding its contract terminated without warning. Read More
TripAdvisor not particularly worried about Facebook, but Google is another thing
News / Online
TripAdvisor not particularly worried about Facebook, but Google is another thing
By Kevin May | November 17, 2010
The annual interview with TripAdvisor CEO Steve Kaufer at the PhoCusWright conference touched briefly on the various elephants in the room. Read More
How hotels can get the best from Facebook Places
News / Online
How hotels can get the best from Facebook Places
By Viewpoints | November 16, 2010
You poor poor hoteliers, location services sure are moving at break-neck speeds these days. Read More
TripAdvisor slaps Red Badge on hotel for writing own reviews
News / Online
TripAdvisor slaps Red Badge on hotel for writing own reviews
By Kevin May | November 3, 2010
TripAdvisor has punished an Irish hotel for apparently asking staff to write favourable reviews about the property on the user review website. Read More
How Google Place Search will impact on hotels and others in travel
News / Online
How Google Place Search will impact on hotels and others in travel
By Viewpoints | November 2, 2010
Local search marketing is gaining momentum among hoteliers – and for good reason. Read More
TripAdvisor opens sites for Greece and Russia, Indonesia next
News / Online
TripAdvisor opens sites for Greece and Russia, Indonesia next
By Kevin May | November 2, 2010
TripAdvisor quietly launched two new country sites this week - Greece and Russia - as it continues its gradual creep across the globe. Read More
Hotel consultant: Expedia is not evil
News / Online
Hotel consultant: Expedia is not evil
By Dennis Schaal | October 18, 2010
If a hotel doesn't appear on the first page of Expedia's hotel displays, there is little chance of getting any bookings. Read More
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