Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Zanadu brings member-only luxury online travel agency to Chinese travellers
News / Online
Zanadu brings member-only luxury online travel agency to Chinese travellers
By Kevin May | March 15, 2012
TLabs Showcase on travel startups featuring China-based Zanadu, a new online travel agency targeting affluent travellers in China with member-only luxury travel services. Read More
VoLuNiUm applies science and logic to the world of hotel search
News / Online
VoLuNiUm applies science and logic to the world of hotel search
By Dennis Schaal | March 12, 2012
TLabs Showcase on travel startups featuring US-based VoLuNiUm, a new online travel agency for hotels that calculates results using deals, location, amenities and reviews. Read More
European hotel prices - March to May 2012
News / Online
European hotel prices - March to May 2012
By PhocusWire | March 12, 2012
Data trends on cheapest hotel rates as well as median rate for three months of three, four and five star hotels across some of the major cities in Europe. Read More
Hoteliers: Community building drives loyalty, social ROI
News / Online
Hoteliers: Community building drives loyalty, social ROI
By Josiah Mackenzie | March 9, 2012
Conference season is in full swing for the hotel and travel industry, with EyeForTravel's Social Media Strategies for Travel event early in the week, and mega-show ITB on now in Berlin. Read More
North American hotel prices - February to April 2012
News / Online
North American hotel prices - February to April 2012
By PhocusWire | March 5, 2012
Data trends on cheapest hotel rates as well as median rate for three months of three, four and five star hotels across some of the major cities in North America. Read More
TalkHotels creates social network for hotel professionals
News / Online
TalkHotels creates social network for hotel professionals
By Dennis Schaal | March 5, 2012
TLabs Showcase on travel startups featuring US-based TalkHotels, a platform for the hotel industry to connect, exchange ideas and find local providers. Read More
TripAdvisor launches rating display, suspends it after five days amid complaints from hotels
News / Online
TripAdvisor launches rating display, suspends it after five days amid complaints from hotels
By Kevin May | March 2, 2012
The wheels move fast at TripAdvisor - sometimes. The user review giant has temporarily removed a new rating system from hotel pages after scores of complaints this week. Read More
TripAdvisor dips toe into world of verified reviews via collection service for partners
News / Online
TripAdvisor dips toe into world of verified reviews via collection service for partners
By Kevin May | February 28, 2012
Big developments from TripAdvisor with news that is has unveiled a system to allow third parties to collect reviews from customers which will then be flagged as verified on the main site. Read More
What happens when you apply semantic search technology to hotel websites?
News / Online
What happens when you apply semantic search technology to hotel websites?
By Viewpoints | February 28, 2012
A hotel is dynamic -- a veritable revolving door of people and activities. Yet most hotel websites are dynamic only in the booking process. Read More
Time to wake up and smell the coffee in hotel management [FREE eBOOK]
News / Online
Time to wake up and smell the coffee in hotel management [FREE eBOOK]
By Patrick Landman | February 28, 2012
Over the last six years we have trained over 6,000 hoteliers in hotel revenue management, distribution and internet marketing strategies. Read More
Five ingredients of basic digital marketing that can help hotel SEO, but many still ignore
News / Online
Five ingredients of basic digital marketing that can help hotel SEO, but many still ignore
By Viewpoints | February 27, 2012
Independent hotels are paranoid about visibility. The industry is extremely competitive: as within any market with oversupply, capturing market share means someone else is losing out. Read More
Australia-New Zealand hotel prices - February to April 2012
News / Online
Australia-New Zealand hotel prices - February to April 2012
By PhocusWire | February 26, 2012
Data trends on cheapest hotel rates as well as median rate for three months of three, four and five star hotels across some of the major cities in Australia-New Zealand. Read More
Playing with the social graph is just the beginning for the travel industry
News / Online
Playing with the social graph is just the beginning for the travel industry
By Kevin May | February 24, 2012
Forget using Facebook and Twitter for customer interaction, flogging product and monitoring what people say about a brand - the true value lies in the data held by users. Read More
Tnooz-Wright Express Webinar VIDEO: Practical ePayment applications for travel booking
Webinars / Online
Tnooz-Wright Express Webinar VIDEO: Practical ePayment applications for travel booking
By PhocusWire | February 23, 2012
Payment experts from Wright Express, Expedia and HotelTonight showcase and discuss how single-use virtual accounts can help drive efficiencies in the payment and settlement process in travel. Read More
Bringing online travel to West Africa, a place where the big brands fear to tread
News / Online
Bringing online travel to West Africa, a place where the big brands fear to tread
By Viewpoints | February 23, 2012
When Hotels.com.ng, West Africa's first hotel listings site, launched in Nigeria at the start of 2012, it entered a business environment without many of the things peers in the US and Europe take for... Read More
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