Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

WayBlazer postmortem: Why did travel's highest-profile AI company fail?
Opinion / Technology
WayBlazer postmortem: Why did travel's highest-profile AI company fail?
By Arnie Weissmann - Travel Weekly | August 21, 2018
Among the reasons many of us were surprised last month by the demise of WayBlazer, travel's highest-profile artificial intelligence initiative, was that we had become habituated to the success of... Read More
STARTUP STAGE: WhyHotel turns luxury apartment buildings into pop-up hotels
Interview / Online
STARTUP STAGE: WhyHotel turns luxury apartment buildings into pop-up hotels
By Mitra Sorrells | August 20, 2018
WhyHotel transforms unoccupied apartment units in brand-new luxury buildings into temporary hotel rooms. The pop-up hotels employ 24/7 on-site staff with the intention of giving guests the "like-home"... Read More
Roomex 8M funding
News / Startups
Roomex locks in €8M to fuel product development and market expansion
By Mitra Sorrells | August 17, 2018
Dublin-based Roomex has raised €8 million series A funding to develop its hotel booking platform for small and medium businesses and to expand beyond Ireland and the United Kingdom.   Read More
The secret to direct bookings? Consider hotel website conversion rates
Opinion / Online
The secret to direct bookings? Consider hotel website conversion rates
By Max Starkov | August 17, 2018
A key imperative for hoteliers in 2018 is preventing travel planners from becoming distracted by digital noise and serving them content at the correct time in order to convert them into bookings. Read More
Google on travel marketing
Opinion / Online
Google: Time to rethink fairy tale loyalty strategies in travel
By Jenna Hovel - Google | August 16, 2018
Today, people have more booking options than ever at their fingertips. And marketers must evolve their strategies to meet customers where they are.  Read More
On The Beach takes offline chance with £20M Classic Collection deal
News / Online
On The Beach takes offline chance with £20M Classic Collection deal
By Kevin May | August 16, 2018
Proof that online travel brands are still have an eye on opportunities in the physical world, with On The Beach buying luxury travel brand for travel agents, Classic Collection. Read More
Fetch.AI leverages smart ledger tech to personalize hospitality offerings
News / Technology
Fetch.AI leverages smart ledger tech to personalize hospitality offerings
By Jill Menze | August 16, 2018
Smart ledger technology company Fetch.AI has developed a “decentralized digital world” to bring advanced personalized offerings to travelers at hotels. Read More
Amadeus eyes $7BN market with TravelClick-bolstered hotel strategy
News / Technology
Amadeus eyes $7BN market with TravelClick-bolstered hotel strategy
By Kevin May | August 15, 2018
Amadeus says the acquisition of TravelClick is a key element to support "double-digit growth" of its hospitality business. Read More
GBTA exhibitor news
News / Technology
Egencia, Yapta, Traxo and more product news from GBTA
By Mitra Sorrells | August 15, 2018
The Global Business Travel Association’s annual convention wraps up today at the San Diego Convention Center.  Read More
VIDEO: The new hotel power in Europe
News / Distribution
VIDEO: The new hotel power in Europe
By PhocusWire | August 15, 2018
The hotel sector in Europe is vastly different from its counterpart in North America, primarily due to the high volume of independent properties. Read More
How the flywheel of innovation is propelling business travel forward
Opinion / Technology
How the flywheel of innovation is propelling business travel forward
By Rob Greyber - Egencia | August 15, 2018
We are on the cusp of a new era in business travel. Advances in technology are driving us forward at breakneck speed. The industry is rife with new - but lately struggling - startups: online booking... Read More
Wegogo blockchain travel platform
News / Distribution
Wegogo aims for fair-share travel platform, alternative to web agency dominance
By Mitra Sorrells | August 14, 2018
In the midst of growth plans, Wegogo is forging ahead with the introduction of blockchain-based tech and the creation of its cryptocurrency known as WeGold. Read More
Has Airbnb booked its place at the top of the accommodation hierarchy?
Opinion / Distribution
Has Airbnb booked its place at the top of the accommodation hierarchy?
By Lucia Juliano - Harris Interactive | August 14, 2018
Airbnb celebrates its 10th birthday this year - a decade after its founders first rented out an air mattress in their living room to help pay the rent. Read More
Expedia Group pays $60M to buy out AirAsia from AirAsiaGo platform
News / Online
Expedia Group pays $60M to buy out AirAsia from AirAsiaGo platform
By Kevin May | August 14, 2018
An investment of $60 million has brought to an end a seven-year joint venture between Expedia Group and AirAsia to sell the airline's tickets alongside hotels. Read More
Surveying the travel startup landscape, part 2: Front line tips from the founders
News / Startups
Surveying the travel startup landscape, part 2: Front line tips from the founders
By Mitra Sorrells | August 13, 2018
For the second piece in our series on startups, we go to the front lines to gather insights from three startup founders.   Read More
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