Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

What we’ve learned from tracking more than 280M online bookings
From Our Partners / Online
What we’ve learned from tracking more than 280M online bookings
By SaleCycle | May 13, 2019
Over the past year, we have tracked more than 280 million online bookings and abandonments from their airline and travel clients. This is what we found out. Read More
angie-acquires-roxy-guest-tech
News / Technology
Angie takes over rival Roxy in guest room tech consolidation
By Linda Fox | May 13, 2019
Angie Hospitality acquires the assets of Roxy, a rival in the hotel guest room technology space. Read More
PhocusWire Article 4_800x400-01
From Our Partners / Technology
On a strong growth curve, independent hotels look to personalization to sustain success
By Diane Merlino | May 10, 2019
As revenue growth for independent hotels continues to outpace branded properties, many are turning to personalization of the guest experience as a key strategy.  Read More
Bookings slightly up, revenue slightly down for Booking Holdings in Q1 2019
By Mitra Sorrells | May 9, 2019
Revenue was down but gross bookings were up for Booking Holdings in the first quarter of 2019, including a more than 10% increase in room nights sold. Read More
Why network performance monitoring is critical to the hospitality industry
Opinion / Technology
Why network performance monitoring is critical to the hospitality industry
By Adam Edwards - AppNeta | May 9, 2019
For hoteliers, it's not just about delivering Wi-Fi technology to guests: Connectivity also plays a major role in driving the success of major brands throughout the hospitality industry from an... Read More
TripAdvisor sees experiences and restaurant revenue up as investment continues in new areas
News / Distribution
TripAdvisor sees experiences and restaurant revenue up as investment continues in new areas
By Linda Fox | May 8, 2019
TripAdvisor reports a slight decrease in revenue for Q1 2019 while revenue for its experiences and restaurants units is up almost a third. Read More
Amadeus closes in on €1.5B in revenue during Q1 of 2019
News / Distribution
Amadeus closes in on €1.5B in revenue during Q1 of 2019
By Kevin May | May 8, 2019
Amadeus secured revenue of over €1.4 billion in the first quarter of this year, following an increase of 15% over the same period in 2018. EBITDA up by 11%, too. Read More
Why Europe is a microcosm of wider trends in online travel
News / Online
Why Europe is a microcosm of wider trends in online travel
By PhocusWire | May 7, 2019
Three broad trends illustrate the prowess of the region in the current online travel scene - but, equally, demonstrate how fragile the growth of the sector can be when one particular brand or market... Read More
Latin America part 1 overview
News / Online
Latin America, part 1: Mobile, social drive travel forward despite lingering challenges
By Mitra Sorrells | May 6, 2019
For the first piece in our series on Latin America, we explore some of the region's characteristics impacting the travel industry. Read More
Phocuswright Europe 2019 preview Dirk Tietz
Interview / Distribution
In the green room at Phocuswright Europe with... Dirk Tietz
By PhocusWire | May 3, 2019
In a series of interviews with executives participating at the event in Amsterdam in May, PhocusWire finds out what makes them tick. Next up: Dirk Tietz of DER Touristik Group... Read More
Expedia Q1 earnings 2019
News / Online
Q1 growth slows for vacation rentals as Expedia Group realigns business for long-term
By Mitra Sorrells | May 2, 2019
Expedia Group bookings were up 8% in the first quarter of 2019, but only 5% in its vacation rental businesses, now consolidated under the Vrbo brand. Read More
Digital natives reveal what and who gets their attention with online travel reviews
News / Online
Digital natives reveal what and who gets their attention with online travel reviews
By Kevin May | May 2, 2019
TripAdvisor does not compare to Google for getting online reviews of travel products in the minds of travelers aged between 18 and 28. Read More
Investment bubble or the reality of the private accommodation sector?
News / Online
Investment bubble or the reality of the private accommodation sector?
By Linda Fox | May 2, 2019
Headlines position recently funded brands as the next hospitality "unicorns" with big rounds coming in and eye-watering valuations. Read More
trivago-q1-2019
News / Distribution
Trivago seeks new audiences through marketing after solid start to 2019
By Linda Fox | May 2, 2019
Trivago plans to diversify its advertising as it seeks to attract a younger generation to the hotel metasearch engine. Read More
OYO Rooms acquires European rental brand @Leisure Group for €360M
News / Online
OYO Rooms acquires European rental brand @Leisure Group for €360M
By Kevin May | May 1, 2019
The acquisition marks the first big international investment by India-based OYO and puts it feet first in the Europe marketplace for private accommodation. Read More
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