Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Opinion / Distribution

What vacation rentals can learn from hotels about growth

By Connor VanDaveer - Koddi | January 4, 2021

While the vacation rental and alternative accommodation markets have flourished recently, property owners and technology intermediaries can learn from their counterparts in the hotel space to keep this... Read More

News / Online

VIDEO: Why the digital travel sector fails for diversity and inclusion

By Linda Fox | December 30, 2020

Martinique Lewis, a diversity in travel consultant, says travel companies need to look across everything they touch internally and externally and grade themselves on their diversity. Read More

Opinion / Distribution

Why it’s still the Roaring ‘20s for hotel revenue management

By Klaus Kohlmayr - IDeaS | December 30, 2020

What if we could look at the COVID‐19 crisis as the vehicle to lead to a fundamental shift in how the industry generates and optimizes revenues? Read More

Opinion / Online

Four trends that will shape business travel in 2021

By Alex Kaluzny - Egencia | December 30, 2020

For C-suites and travel managers, acknowledging and adapting to these trends will be an essential part of building traveler confidence and reintroducing in-person meetings. Read More

News / Online

VIDEO: How travel execs confronted the crisis - and their staffs

By PhocusWire | December 29, 2020

At the Phocuswright Conference, travel leaders discuss how confronting the threat – and often inevitability – of staffing reductions has been the most difficult part of the pandemic. Read More

News / Online

VIDEO: Peter Kern on how COVID gave Expedia Group “courage”

By Jill Menze | December 29, 2020

Speaking at his first Phocuswright Conference since assuming leadership of Expedia Group, Peter Kern discussed the company's multi-brand strategy, Google and more. Read More

Opinion / Technology

Three big ideas that will change hospitality in 2021

By Michael Bennett - Cendyn | December 29, 2020

What can hotels do to make sure they are prepared for a busy summer and lay a foundation to serve new segments should business travel remain depressed into 2022 - and potentially beyond? Read More

News / Online

VIDEO: How we went to the brink and back in 2020

By PhocusWire | December 28, 2020

How do you change customer perceptions and jumpstart business after a downfall? Some of the most battered, but resilient, travel businesses worked hard during 2020 to keep it together. Read More

From Our Partners / Online

Social media in 2021: The new MVP for hospitality

By Mark Skroch - BCV | December 28, 2020

With social at the center of consumer engagement, it’s time to prepare for the year ahead. Here's what you need to know to stay on top of the social game in 2021. Read More