Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Travelport shifts to cloud hosting through Amazon Web Services
News / Technology
Travelport shifts to cloud hosting through Amazon Web Services
By Kevin May | June 15, 2021
The distribution and travel IT giant will migrate its global platform to Amazon Web Services as part of a wider-ranging agreement. Read More
STARTUP STAGE: Otolo is helping hospitality employees develop their careers
Interview / Startups
STARTUP STAGE: Otolo is helping hospitality employees develop their careers
By Linda Fox | June 15, 2021
The company launched in April and recently added a Careers Club enabling hospitality companies to list vacancies for free and helping potential recruits through the application process. Read More
Knowland appoints Jeff Bzdawka as new CEO
News / Technology
Knowland appoints Jeff Bzdawka as new CEO
By Kevin May | June 14, 2021
Jeff Bzdawka is a veteran hotel and technology executive, most recently serving as senior vice president of global hotel technology at the hotel chain. Read More
VIDEO: System security in travel is a constant battle
News / Technology
VIDEO: System security in travel is a constant battle
By PhocusWire | June 11, 2021
We speak to Raullen Chai, CEO of IoTex, about travel system breaches and what the industry can do to spot attacks and react to them quickly. Read More
startup-stage-lovu-travel
Interview / Startups
STARTUP STAGE: Lovu wants to become the app for romance travel
By Mitra Sorrells | June 11, 2021
 Lovu is an app for romance travel booking, with options for users to do it themselves or to work with a travel advisor.   Read More
WEBINAR REPLAY! Survey says: The new trends shaping travel
News / Distribution
WEBINAR REPLAY! Survey says: The new trends shaping travel
By PhocusWire | June 10, 2021
Amadeus recently polled hoteliers around the world as part of a new research report, and will share valuable insight into not only what COVID-19 crisis strategies are working, but also what hoteliers... Read More
Reddoorz-sunerra-hotels
News / Online
RedDoorz adds fourth brand, unveils Sunerra Hotels
By WebinTravel | June 10, 2021
The first property for RedDoorz's new mid-scale brand Sunerra is in Jakarta, Indonesia. Read More
How I Got Here, episode 68 - Brett Tollman of The Travel Corporation
Interview / Online
How I Got Here, episode 68 - Brett Tollman of The Travel Corporation
By PhocusWire | June 10, 2021
Brett Tollman became CEO of The Travel Corporation in 2000, overseeing a family business and one of the oldest groups of companies in the travel industry, as he explains to Mozio's David Litwak and... Read More
my-method-duve-setai
News / Online
My Method... How the Setai hotel used tech to transform the guest arrival experience
By David Mezuman - Duve | June 9, 2021
Working with Duve, The Setai, Sea of Galilee, is using digital communication solutions to streamline the check-in process for guests. Read More
oyo-coo-interview
News / Online
Q&A: OYO on how it wants to emerge from the COVID crisis
By Mitra Sorrells | June 8, 2021
Abhinav Sinha, COO of India-based OYO, discusses what the company has learned through the pandemic, new tech products it has launched and its plans for future growth. Read More
What is corporate travel's sequel post-pandemic?
News / Distribution
What is corporate travel's sequel post-pandemic?
By Linda Fox | June 7, 2021
As business travelers look to get back on the road, what will change for better or worse post-pandemic? Read More
Why hotels are experiencing a sweet moment in direct sales
Opinion / Distribution
Why hotels are experiencing a sweet moment in direct sales
By Pablo Delgado - Mirai | June 4, 2021
A huge increase in share has meant that many hoteliers have changed their passive or neutral attitudes towards direct sales, considering it a strategic pillar in their distribution. Read More
wit-rerun-agoda-brown-ai
News / Technology
Agoda CEO John Brown on the tech that differentiates
By Yeoh Siew Hoon - WiT | June 4, 2021
Agoda CEO John Brown says the strategic use of artificial intelligence can be the key to winning customers for online travel agencies. Read More
Operto acquires fellow hospitality tech provider VRScheduler
News / Technology
Operto acquires fellow hospitality tech provider VRScheduler
By Kevin May | June 3, 2021
VRScheduler is known for its property management tools for vacation rentals, including bookings and distribution through major third parties, payments, forecasting, staff and resource services,... Read More
How I Got Here, episode 67 - Richard Valtr of Mews
Interview / Technology
How I Got Here, episode 67 - Richard Valtr of Mews
By PhocusWire | June 3, 2021
Richard Valtr was back in his home country of the Czech Republic and helping with a family project to renovate and build a hotel, when the concept of Mews was formed. Read More