Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

phocuswright-research-us-booking-shopping
News / Online
5 things to know about U.S. travel shopping and booking behavior
By Phocuswright Research | October 31, 2022
In 2021, the U.S. travel industry finally showed signs of life again, and shoppers turned away from pandemic-era considerations, focusing more on travel style and budget-related concerns.  Read More
dataart-outsource-innovation-sponsored-interview
From Our Partners / Technology
How outsourcing tech innovation can fuel success for travel brands
By PhocusWire | October 31, 2022
DataArt's Greg Abbott explains how the company works behind-the-scenes to help companies across all sectors of travel create effective, innovative technology solutions. Read More
canary main 3
News / Startups
Canary Technologies lands $30M to enhance hotel platform
By Kathryn Walson | October 28, 2022
The company’s platform offers an array of products for hoteliers, including contactless check-in, contactless checkout, guest messaging, digital upsells, digital tipping, digital authorizations and... Read More
In The Big Chair - Graham Turner of Flight Centre Travel Group
Interview / Online
In The Big Chair - Graham Turner of Flight Centre Travel Group
By Mitra Sorrells | October 27, 2022
Graham Turner is CEO of Flight Centre Travel Group, one of the world’s largest travel retailers and corporate travel managers, with company-owned leisure and corporate travel business in 23... Read More
Connexpay funding 4
News / Startups
ConnexPay raises $110M to fund global expansion
By Kathryn Walson | October 26, 2022
ConnexPay previously closed a Series B funding round of $20 million in December 2021. Read More
STARTUP STAGE: HolidayHero wants to help hotels and rentals digitalize the guest experience
Interview / Startups
STARTUP STAGE: HolidayHero wants to help hotels and rentals digitalize the guest experience
By Linda Fox | October 25, 2022
Amsterdam-based HolidayHero provides property rental hosts and hotels with software to save time on guest management, boost revenue and improve the guest experience. Read More
fred-bean-nft-hospitality
Opinion / Technology
Could NFTs for hospitality come back to bite us?
By Fred Bean - HotelPORT | October 25, 2022
Big brands across travel are exploring use cases for NFTs, but careful consideration and caution may be needed for successful implementation.    Read More
fleetcore-acquires-roomex
News / Technology
Fleetcor acquires corporate accommodation specialist Roomex
By Linda Fox | October 24, 2022
The acquisition is Fleetcor’s third in travel and transport this year, following its purchase in March of Levarti, a notification system for air passengers. Read More
Applause survey main
News / Online
Travel apps have work to do in improving customer satisfaction
By Kathryn Walson | October 24, 2022
According to a recent study from Applause, 37% of customers say travel apps have not been helpful in managing recent travel challenges. Read More
worldline-travel-payments-risk-from-our-partners
From Our Partners / Online
Travel payments risk mitigation: building in resilience and transparency
By Laurie Gablehouse - Worldline | October 24, 2022
 The COVID pandemic exposed how ill-prepared the industry was to handle cancellations and refunds, while it also helped drive new thinking around solutions to address these challenges.  Read More
MakeMyTrip and OYO fined for anti-competitive behavior
News / Online
MakeMyTrip and OYO fined for anti-competitive behavior
By Linda Fox | October 21, 2022
MakeMyTrip-Goibibo (MMT-Go) has been fined for abusing a dominant position as well as having an anti-competitive arrangement with OYO, which is also being fined. Read More
Sojern partners with GauVendi to drive direct accommodation bookings
News / Technology
Sojern partners with GauVendi to drive direct accommodation bookings
By Jill Menze | October 21, 2022
Sojern says GauVendi’s new retail philosophy and proprietary technology support its efforts to drive direct and instant sales. Read More
Pinktada lands $975K for blockchain-based hotel marketplace
News / Startups
Pinktada lands $975K for blockchain-based hotel marketplace
By Jill Menze | October 20, 2022
Founded in 2020, Houston-based Pinktada is a membership-based primary and secondary market for hotel rooms, architected on tokenization. Read More
booking-chooose-climate-partnership
News / Technology
Booking.com partners with Chooose to boost traveler awareness of climate impacts
By Mitra Sorrells | October 20, 2022
The partnership will initially focus on providing transparent information about the carbon impact of each element of a booking. Read More
Amenitiz acquires Ododo to offer training courses to independent hoteliers
News / Startups
Amenitiz acquires Ododo to offer training courses to independent hoteliers
By Jill Menze | October 19, 2022
Six months following its Series A raise, Spain-based PMS Amenitiz has acquired Ododo to democratize access to training for independent hoteliers. Read More