Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

booking-q3-2022
News / Online
Booking Holdings posts highest quarterly revenue in Q3 2022
By Kathryn Walson | November 2, 2022
Revenue for the third quarter of 2022 was up 29% year-on-year to $6.1 billion; adjusted EBITDA rose 26% year-on-year to $2.7 billion. Read More
Sabre sees revenue increase in Q3 despite "slow start"
News / Distribution
Sabre sees revenue increase in Q3 despite "slow start"
By Linda Fox | November 2, 2022
The company says international air bookings remained strong into September, and air bookings ended the month at their highest point since the pandemic began. Read More
Way funding main
News / Startups
Way raises $20M for hospitality brand activation platform
By Kathryn Walson | November 1, 2022
Way's platform helps luxury, lifestyle and boutique hotels enter the experience economy. Read More
travel-startups-africa
News / Startups
How a startup studio is tackling travel innovation in Africa
By Linda Fox | November 1, 2022
Following a $1 million pre-seed investment, startup studio Purple Elephant Ventures plans to build three to four travel businesses per year in Africa. Read More
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Opinion / Technology
How hotels can foster human connection through tech
By Georgine Muntz - Visual Matrix | November 1, 2022
In the race to create “the single best platform,” a funny thing happened: The human element crept back into innovation. Read More
Destinations tap data to lure visitors amid travel comeback
News / Online
Destinations tap data to lure visitors amid travel comeback
By Kathryn Walson | October 31, 2022
Destination marketers have access to more data sources and more granular detail than they’ve ever had before. Read More
phocuswright-research-us-booking-shopping
News / Online
5 things to know about U.S. travel shopping and booking behavior
By Phocuswright Research | October 31, 2022
In 2021, the U.S. travel industry finally showed signs of life again, and shoppers turned away from pandemic-era considerations, focusing more on travel style and budget-related concerns.  Read More
dataart-outsource-innovation-sponsored-interview
From Our Partners / Technology
How outsourcing tech innovation can fuel success for travel brands
By PhocusWire | October 31, 2022
DataArt's Greg Abbott explains how the company works behind-the-scenes to help companies across all sectors of travel create effective, innovative technology solutions. Read More
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News / Startups
Canary Technologies lands $30M to enhance hotel platform
By Kathryn Walson | October 28, 2022
The company’s platform offers an array of products for hoteliers, including contactless check-in, contactless checkout, guest messaging, digital upsells, digital tipping, digital authorizations and... Read More
In The Big Chair - Graham Turner of Flight Centre Travel Group
Interview / Online
In The Big Chair - Graham Turner of Flight Centre Travel Group
By Mitra Sorrells | October 27, 2022
Graham Turner is CEO of Flight Centre Travel Group, one of the world’s largest travel retailers and corporate travel managers, with company-owned leisure and corporate travel business in 23... Read More
Connexpay funding 4
News / Startups
ConnexPay raises $110M to fund global expansion
By Kathryn Walson | October 26, 2022
ConnexPay previously closed a Series B funding round of $20 million in December 2021. Read More
STARTUP STAGE: HolidayHero wants to help hotels and rentals digitalize the guest experience
Interview / Startups
STARTUP STAGE: HolidayHero wants to help hotels and rentals digitalize the guest experience
By Linda Fox | October 25, 2022
Amsterdam-based HolidayHero provides property rental hosts and hotels with software to save time on guest management, boost revenue and improve the guest experience. Read More
fred-bean-nft-hospitality
Opinion / Technology
Could NFTs for hospitality come back to bite us?
By Fred Bean - HotelPORT | October 25, 2022
Big brands across travel are exploring use cases for NFTs, but careful consideration and caution may be needed for successful implementation.    Read More
fleetcore-acquires-roomex
News / Technology
Fleetcor acquires corporate accommodation specialist Roomex
By Linda Fox | October 24, 2022
The acquisition is Fleetcor’s third in travel and transport this year, following its purchase in March of Levarti, a notification system for air passengers. Read More
Applause survey main
News / Online
Travel apps have work to do in improving customer satisfaction
By Kathryn Walson | October 24, 2022
According to a recent study from Applause, 37% of customers say travel apps have not been helpful in managing recent travel challenges. Read More
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